Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Ruta Houkamau

Rotorua

Summary

Quality control in bush logging and scaffolding, experience spans various roles, from Administrative Assistant at Rehua Mihaka to Scaffolder under Alex Houkamau. Known for hardworking nature and excellent communication, I excel in creating efficient, safe work environments. My achievements include enhancing workplace safety and customer satisfaction, always with a positive and professional demeanor.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Rehua Mihaka
01.2024 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Teacher Aid

Rehua Mihaka
08.2023 - 12.2023
  • Looked after a autistic student aged 5 years
  • Responded to student needs and questions promptly.
  • Promoted a positive learning environment for his needs
  • Making sure of the other kids safety around him as he would harm others sometimes
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.

Zip Line Tour Guide

Sam Sutton
08.2022 - 04.2023
  • Managed group dynamics effectively, adjusting pacing of tours to accommodate varying skill levels among participants.
  • Maintained a clean and organized work environment, promoting a professional atmosphere for guests.
  • Developed customized tour experiences for special events or groups upon request.
  • Collaborated with other departments such as maintenance or ticketing when necessary to ensure smooth daily operations.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Ordered and maintained all recreational equipment.

Te Arawa Fresh Supervisor

Anthony Palmer
01.2014 - 04.2018
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.

Quality Control for Bush Logging

Major Nelson
02.2012 - 09.2014
  • measuring and marking logs in the Bush
  • cutting logs to correct measurement if incorrect with a chainsaw and safety gear
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Affco Meat Works

Te Rauna
04.2011 - 01.2012
  • Communicated effectively with supervisors regarding any concerns or suggestions for improvements in the work process or environment.
  • Maintained high-quality standards for meat products by conducting regular quality inspections and adhering to strict sanitation regulations.
  • Demonstrated flexibility in adapting to changing work demands and schedules, maintaining a positive attitude and strong work ethic throughout.
  • Collaborated with team members to complete large-scale meat orders within tight deadlines, ensuring customer satisfaction.
  • Contributed to a safe working environment by following safety protocols and promptly addressing potential hazards.

Scaffolder

Alex Houkamau
02.2008 - 02.2011
  • Assembled, erected and dismantled scaffolding structures to meet project needs.
  • Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
  • Assisted with tying off and securing scaffolding to building structures to optimize safety.
  • Worked in team-focused environment to collaboratively complete projects on time and within budget.
  • Contributed to a positive work atmosphere by fostering teamwork among crew members and consistently demonstrating a strong work ethic.
  • Facilitated smooth operations by regularly maintaining tools and equipment necessary for efficient scaffold construction.

Education

Rotorua Lakes High
Rotorua, NZ
10-2008

Skills

  • Scaffolding and Rigging ticket
  • Quality control ticket for the bush
  • Hard worker
  • Communicate well with others
  • Good customer service
  • Overall good worker to work with to get the job done with a happy attitude
  • Find ways to make the job faster
  • Clean and tidy worker
  • Always well presented and give 100% into work

Accomplishments

    I have achieved many skills and knowledge over my years of working

    -working safetly in big industries through scaffolding

    -learning how to handle meat

    -learnt to lead in a fast food environment making work flow to keep us and our customers happy

    -got my ticket for quality control in the bush

    -got my scaffolding ticket

Certification

NCEA level 1,2

Scaffolding and Rigging ticket

Quality bush control


Interests

  • I enjoy family gatherings
  • Horseback Riding
  • Playing Sports
  • Camping
  • Swimming
  • Regularly practice mindfulness and meditation for overall wellness
  • day at the beach with my kids

Timeline

Administrative Assistant

Rehua Mihaka
01.2024 - 04.2024

Teacher Aid

Rehua Mihaka
08.2023 - 12.2023

Zip Line Tour Guide

Sam Sutton
08.2022 - 04.2023

Te Arawa Fresh Supervisor

Anthony Palmer
01.2014 - 04.2018

Quality Control for Bush Logging

Major Nelson
02.2012 - 09.2014

Affco Meat Works

Te Rauna
04.2011 - 01.2012

Scaffolder

Alex Houkamau
02.2008 - 02.2011

Rotorua Lakes High
Ruta Houkamau