Ruth Asiata

Who is Capital Training? Capital Training believes all learners, from all walks of life, have the potential to succeed and learn. They offer NCEA1 and NCEA2 for learners aged 15 years.

• Develop and establish a new capital training center in Porirua.
• Establish stakeholders and networks in the Porirua community.
• Interview students
• Used calm, positive, and encouraging approach with youth.
• Facilitated group discussions, activities, and workshops for youths on a variety of topics.
• Assisted youths in developing life skills such as problem solving, communication, decision-making.
• Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.
• Collaborated with counselors to communicate relevant information.
• Collaborated with schools, families, and community organizations to support youth development and access to resources.
• Offered key emotional support to special needs youth.

• Offered support and strategies for students with learning disabilities to achieve academic success.
• Created a positive learning environment that was conducive to student success.
• Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
• Demonstrated various teaching techniques to engage students in the learning process.

• Red Shirts in Schools is a school gateway program based on the Retail Institute's Customer Service Award and contextualized to The Warehouse environment.
• The aim of the program is to offer students work experience and help them transition from school to the workplace while they gain Level 2 credits in Retail.
• Officiating classes, lessons, and assessing students in Level 2 Retail at The Warehouse with students (aged 15 years and older).
• Red Shirts in Schools is a program based on the Retail Institute's Customer Service Award and contextualized to The Warehouse environment.
• The aim of the program is to offer students work experience and help them transition from school to the workplace while they gain Level 2 credits in Retail.

• Assisted customers in selecting the best possible package with the least expense.
• Prepared customized itineraries based on customer needs and preferences.
• Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
• Ensured all reservations were accurately documented in agency's system prior to client departure date.
• Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.

• Officiating classes and lessons at Travel Careers & Training with students (aged 16 years and older).
• To train and assess students in Level 3 and 4 Travel and Tourism qualifications.
• Created a positive learning environment that was conducive to student success.
• Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
• Demonstrated various teaching techniques to engage students in the learning process.
• Updated and maintained databases with current information.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

• Support the manager in Student recruitment and Networks.
• Interviewing new Students and advising them of the best course to suit their future.
• Liaising with Schools, attending career expos and making visits to stakeholders.
• Updated and maintained databases with current information.

• Selling, booking and co-ordinating travel arrangements for clients
• Provided exceptional customer service, resolving any travel-related issues promptly.
• Managed financial transactions related to travel bookings, including invoicing and payments.
• Utilized GDS systems efficiently for booking and confirming travel plans.

• Supporting Pasifika communities with budgeting and financial information.
• Accounts Administration Using Xero.
• Develop and deliver workshops to students and adults.

• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Prepared and processed payroll.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Organized company events including holiday parties, team building activities .
• Administered payroll and maintained proper documentation of employee personnel.
• Responded to customer inquiries via phone or email in a professional manner.
• Managed accounts receivable functions including billing, collections, customer inquiries.

• Reconciled expenses and financial records.
• Researched, analyzed and resolved billing issues with customers or vendors promptly.
• Handled daily cash transactions and maintained petty cash fund.
• Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
• Maintained accurate records of financial transactions.
• Checked postings and documents for correctness, accuracy and proper coding.
• Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
• Completed reconciliations of various accounts including petty cash, credit cards and bank accounts.
• Kept track of drink inventory and ordered new stock to maintain supplies.

• This involved a variety of duties; starting on the frontline welcoming customers into the store and making sure they were taken care of
• Answering phones
• Travel Bookings
• Researching and preparing detailed itineraries and ensuring all details were correct
• Ordering Brochures and Stationary
• Systems Administrator
• Banking
• General Administration
• GDS System: Galileo/Amadeaus

• This involved a variety of duties; starting on the frontline welcoming customers into the store and making sure they were taken care of
• Answering phones
• Travel Bookings
• Researching and preparing detailed itineraries and ensuring all details were correct
• Ordering Brochures and Stationary
• Systems Administrator
• Banking
• General Administration
• GDS System: Galileo/Amadeaus