Ruth Kepi
Northcote,AUK
Summary
I've spent almost a good 4 years as an obsd for fullers360 , with having worked in sereval different industries.The past experience has not only prepared me for the fast-paced environment but also granted me customer-facing qualities. Daily duties include maintenance and cleanliness of the vessels, cafe service/problem solving, line handling, ticket validation and much more. My aim is to further utilize training and skillset with continuous learning, while making a significant contribution to the success of the company.
Overview
9
9
years of professional experience
Work History
ONBOARD-SERVICES/DECKHAND
FULLERS360
11.2019 - Current
- Train new cafe workers in sales, customer service and safety.
- Maintain compliance with company policies and procedures for food safety, sanitation, and quality.
- Communicate clearly, concisely and politely with passengers and crew members.
- Moored vessels to wharfs with proper use of correct lines.
DUTY MANAGER/CASHIER
MANUKAU ROVERS CLUBROOMS
05.2019 - 07.2020
- Daily reconciliation of till/customer service
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
WAREHOUSE PICKER
COUNTDOWN
01.2019 - 04.2019
- Pick packing for the countdown stores
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 30kgs
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
STUDENT CHEF
MIKO CAFE
01.2018 - 03.2018
- Food prep/ Stock Take/ Cooking daily meals – breakfast/lunch menus
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Checked expiration dates, rotated food and removed any items that were no longer usable.
JUNIOR CHEF/EDEN PARK ATTENDANT
SPOTLESS
01.2015 - 01.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Provide support and guidance.
Education
DIPLOMA IN HOSPITALITY MANAGEMENT - FOOD AND BEVERAGE
NZMA
11.2019
CERTIFICATE IN HOSPITALITY (RESTAURANT SERVICE) - FOOD AND BEVERAGE
NZMA
11.2018
NATIONAL DIPLOMA - CULINARY ARTS
MANUKAU INSTITUTE OF TECHNOLOGY
09.2016
Skills
- Competent Microsoft office suite
- Excellent verbal and written communication
- Good customer service
- Critical thinker
- Team player
Accomplishments
Cooked for the Royal Tongan Family as a student chef for MIT-2016
References
John Ewins - Skipper
0276281414
Waiora Latu - Friend
02108892117
Timeline
ONBOARD-SERVICES/DECKHAND
FULLERS360
11.2019 - Current
DUTY MANAGER/CASHIER
MANUKAU ROVERS CLUBROOMS
05.2019 - 07.2020
WAREHOUSE PICKER
COUNTDOWN
01.2019 - 04.2019
STUDENT CHEF
MIKO CAFE
01.2018 - 03.2018
JUNIOR CHEF/EDEN PARK ATTENDANT
SPOTLESS
01.2015 - 01.2018
DIPLOMA IN HOSPITALITY MANAGEMENT - FOOD AND BEVERAGE
NZMA
CERTIFICATE IN HOSPITALITY (RESTAURANT SERVICE) - FOOD AND BEVERAGE
NZMA
NATIONAL DIPLOMA - CULINARY ARTS
MANUKAU INSTITUTE OF TECHNOLOGY
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