Ruth Lindfield

RFF is a well recognised floral business, specialising in weddings and events throughout New Zealand.

• Streamlined business operations by implementing efficient processes and organisational systems.
• Implemented staff training processes for improved employee performance.
• Established strong relationships with vendors, suppliers, and partners for cost-effective purchasing decisions.
• Improved team collaboration by fostering a positive work environment conducive to open communication and problemsolving.
• Increased customer satisfaction through exceptional service and timely response to inquiries.
• Developed and executed strategic marketing plans for increased brand visibility and customer acquisition.
• Managed financials, budgeting, and forecasting to ensure profitability and maintain fiscal responsibility.

• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

• Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
• Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
• Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
• Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
• Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.