Ruvashni Govender

• Answered telephones to take messages or redirect calls to appropriate colleagues.
• Improved office organization by developing filing system and customer database protocols.
• Identified needs of customers promptly and efficiently.
• Analyzed customer requirements and recommended efficient investment products.
• Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.

• Monitored patients with acute conditions for changes, improvements or need for intervention.
• Interviewed patients about symptoms and conducted thorough physical examinations.
• Prescribed medications and advised patients about dosage, schedule and possible side effects.
• Established and maintained relationships with specialists to support patient referrals.
• Referred patients with serious medical conditions and emergencies to hospital for immediate care.
• Collaborated closely with fellow medical team members to share knowledge and discuss best courses for treatment.
• Consulted with specialists and referred patients for more advanced support based on individual needs.
• Utilized mobile, tablet and laptop technology to inform and educate patients about medical conditions.
• Recommended dietary changes and fitness activities to improve overall health and boost longevity.

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Managed cash register operations using POS system and processed sales and returns.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

• Led patients to treatment rooms and answered questions regarding procedures in easy-to-understand terminology.
• Conducted initial medical screenings, including vital signs, basic podiatry exam and medical history.
• Assisted in minor surgical procedures, such a Partial nail avulsion and verruca removal.
• Reconciled patient data and demographics for up-to-date electronic medical records.
• Manipulated patients insoles to either accommodate or actively change the biomechanics of the patients foot.

• Learned how to quickly adapt to fast paced working conditions, whilst still making, packing and presenting food to customers on time.
• Maintained excellent levels of workplace cleanliness around working stations and equipment to enhance safety and productivity.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Achievement

Promoted from Bronze Bell to Silver Bell, in less than 12-months

• Designed study programs based on school curriculums and students needs to help each excel in studying for and taking examinations

Achievement

• Earned multiple recommendations and referrals due to quality and service.