Desired Job Title
Warehouse AdministrationRetail Sales Assistant / Operations SupportCustomer Experience SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Auckland, AUK, NZ
Open to relocation: Yes
Open To Work
Verified
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Ryaan Asif
Auckland,AUK
Work Preference
Summary
Warehouse administration and inventory coordination professional with hands-on ERP experience in Microsoft Dynamics 365 Business Central, covering inventory records, receiving and dispatch workflows, stock reconciliation and discrepancy investigation. Background spans warehouse administration, retail fulfilment and customer-facing operations, with a practical focus on stock accuracy, operational documentation and reliable day-to-day execution.
Overview
4
4
years of professional experience
Work History
Warehouse Administration
Kitchen Cabinets & Stones Ltd.
Auckland, New Zealand
01.2026 - Current
- Coordinated daily activities across warehouse and operations teams to ensure seamless logistics and inventory accuracy.
- Facilitated improved operational clarity through diligent management of dispatch, stock, receiving, and order information within Microsoft Dynamics 365 Business Central.
- Facilitated timely and accurate order fulfillment by effectively managing communication between drivers, installers, freight providers, suppliers, customers, and internal teams.
- Assisted in implementing a new warehouse layout that optimized space usage and increased storage capacity for incoming products.
Retail Sales Assistant / Operations Support
Hesari Supermarket
Auckland, New Zealand
07.2024 - 07.2025
- Executed daily store operations, including order fulfillment and customer support, while maintaining a 98% on-time dispatch rate in a fast-paced retail setting.
- Supported inventory accuracy through POS reporting, Excel updates, stock reconciliation, product availability checks, and stock transfer coordination, helping reduce stock discrepancies by around 15%.
- Coordinated stock movement and transfers to resolve product availability and fulfilment issues, helping reduce urgent stockouts by around 20% while keeping customers and store operations updated.
- Trained new staff on operational procedures and best practices for customer engagement.
Customer Experience Specialist
Kriya NextWealth Pvt Ltd
India
02.2022 - 08.2023
- Processed and tracked customer inquiries across Freshdesk and Jotform, coordinating with internal teams to effectively address and resolve issues.
- Assessed patterns in customer inquiries and feedback to pinpoint service deficiencies and refine issue management protocols.
- Streamlined process notes and knowledge resources to optimize response quality and promote consistency in handover procedures for customer inquiries.
Education
Master of Logistics & Supply Chain Management -
Eastern Institute of Technology
New Zealand01-2025
Bachelor of Business Administration - Finance
University of Mysore
India01-2020
Skills
- Systems & Data: Microsoft Dynamics 365 Business Central, Microsoft Excel, Shopify, POS reporting, Freshdesk, Jotform, SQL basics, ERP transactions, data cleaning, operational reporting
- Inventory & Warehouse: Inventory records, stock reconciliation, receiving, dispatch coordination, warehouse administration, order fulfilment, SKU review
- Supply Chain Support: Supplier coordination, purchase order support, freight provider communication, delivery coordination, product information management
- Operations & Customer Support: Customer enquiries, issue resolution, process documentation, cross-functional coordination, retail operations
Timeline
Warehouse Administration
Kitchen Cabinets & Stones Ltd.
01.2026 - Current
Retail Sales Assistant / Operations Support
Hesari Supermarket
07.2024 - 07.2025
Customer Experience Specialist
Kriya NextWealth Pvt Ltd
02.2022 - 08.2023
Bachelor of Business Administration - Finance
University of Mysore
Master of Logistics & Supply Chain Management -
Eastern Institute of Technology