Ryan Dennison
Auckland,New Zealand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Domestic Student Recruitment
NZSE (New Zealand School of Education)
03.2019 - 06.2023
- Improved overall student satisfaction with efficient follow-up on inquiries, applications, and enrollment processes.
- Streamlined application review process, reducing turnaround time for admissions decisions.
- Increased enrollment rates through the organization and execution of engaging open house events.
- Developed tailored presentations for prospective students and parents highlighting program benefits and resources.
- Coordinated campus tours showcasing facilities, faculty, and resources to potential enrollees.
- Provided exceptional guidance to prospective students throughout application process, leading to increased conversion rates from inquiry stage to enrollment completion.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Coordinated with design and media teams to develop high-quality creative assets.
- Contacted Potential students through Various CRM Systems (Sales Force)
- Set up Appointments with Prospective students through Call,Email and other online communication tools.
- Administrative work via CRM System or Manual Entry.
- Public Events (High School Careers Nights , Community Careers Events) Set up/Pack Down - Selling Educational products.
- Sales Experience primarily relating to IT Certificates and Programs.
- Proficient use of Microsoft Office Suite and Sharepoint.
IT Help
Mega Web
02.2019 - 03.2019
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Enhanced system efficiency by identifying and rectifying software issues.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
- Tested new software and hardware prior to deployment.
- Researched and identified solutions to technical problems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Monitored system performance to identify potential issues.
Painter
Family Painting Business
01.2015 - 01.2016
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Calculated accurate amounts of materials and estimated time for planned jobs.
Packaging/Warehouse operator
Rock Labs
02.2012 - 09.2014
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Streamlined order processing for faster customer service and reduced shipping times.
- Developed strong relationships with vendors, ensuring timely delivery of products and efficient resolution of any issues that arose.
- Strapped items down over protective padding to secure throughout transportation.
Operations Agent/Team Leader
DHL EXPRESS
06.2007 - 09.2011
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Held weekly team meetings to inform team members on company news and updates.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Load/Unloading Shipping containers.
- Forklift Operation.
Education
Bachelor of Creative Software: Information Technology -
AMES The Institute of IT
12.2018
National Diploma in Computing: Information Technology -
New Zealand School of Education
06.2016
Certificate in Computer Servicing Level 5: Information Technology -
New Zealand School of Education
02.2016
Skills
- Microsoft SharePoint and Office suite
- CRM Management
- General IT Admin
- Forklift Driving
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Time Management
- Attention to Detail
- Computer Skills
- Organization and Time Management
Personal Info - Interests
I enjoy all aspects of life from watching and playing sports to spending time with family and friends. I believe I have a great outlook on life and look forward to future endeavours that may come my way.
References
Available upon request.
Timeline
Domestic Student Recruitment
NZSE (New Zealand School of Education)
03.2019 - 06.2023
IT Help
Mega Web
02.2019 - 03.2019
Painter
Family Painting Business
01.2015 - 01.2016
Packaging/Warehouse operator
Rock Labs
02.2012 - 09.2014
Operations Agent/Team Leader
DHL EXPRESS
06.2007 - 09.2011
Bachelor of Creative Software: Information Technology -
AMES The Institute of IT
National Diploma in Computing: Information Technology -
New Zealand School of Education
Certificate in Computer Servicing Level 5: Information Technology -
New Zealand School of Education
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