Ryan Lovell
Wellington,New Zealand
Summary
Offering a strong background in team leadership and customer service. Knowledgeable about managing schedules, resolving conflicts, and maintaining a productive work environment. Ready to use and develop organisational, communication, and problem-solving skills in Audit and Assurance.
Overview
4
4
years of professional experience
Work History
Shift supervisor
Restaurants Brands
Masterton, New Zealand
03.2023 - 03.2025
- Fostered positive work environment, resulting in increased employee morale.
- Effectively manage time by managing multiple tasks at once.
- Resolved customer complaints promptly, leading to enhanced customer relations.
- Upheld company policies consistently, reinforcing a culture of compliance within the team.
Retail sales associate
Wairarapa Hunting and Fishing
Masterton, New Zealand
11.2024 - 02.2025
- Established rapport with customers through attentive listening and communication.
- Operated till systems correctly, ensuring accurate transactions.
- Advised customers on product selection based on their needs.
- Provided product knowledge to customers for informed purchases.
Key holder
Subway
Masterton, New Zealand
07.2021 - 02.2023
- Prepared fresh sandwiches, following specific customer requests for a personalised experience.
- Kept track of inventory to avoid shortages during peak hours.
- Handled cash transactions, ensuring accurate exchange and secure storage.
- Provided exceptional customer service which resulted in repeat business.
Education
Bachelor of Commerce - Commerce
Victoria University of Wellington
Wellington 02.2024 -
NCEA Level 3 -
Wairarapa College
Masterton, Wellington 02.2018 - 11.2023
Skills
- Teamwork
- Open Mindset
- Time Management
- Leadership
- Communicational Skills
Affiliations
- Softball
- Football
Leadership and Involvements
Ngā Taura Umanga (Māori Commerce) - Kaituhi (Secretary)
Oct 2024 - Present
- Involved in planning, organising and running professional events and networking events for students.
- Coordinate with other executive members about upcoming events and meetings.
- Involved in budgeting, forecasting and managing funds.
- Helping manage the society's $20,000 savings fund, working with other committee members to decide on strategic investment, coming to the conclusion of placing the fund into a term deposit.
References
References available upon request.
Timeline
Retail sales associate
Wairarapa Hunting and Fishing
11.2024 - 02.2025
Bachelor of Commerce - Commerce
Victoria University of Wellington
02.2024 -
Shift supervisor
Restaurants Brands
03.2023 - 03.2025
Key holder
Subway
07.2021 - 02.2023
NCEA Level 3 -
Wairarapa College
02.2018 - 11.2023
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