Ryan McKenzie
Auckland,Glenbrook Beach
Summary
Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanour at all times.
Overview
20
20
years of professional experience
Work History
Teacher Aide
Glenbrook School
2021.10 - Current
- Enhanced student comprehension by utilising visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Before and After School Care Supervisor
Kelly Club
2018.10 - 2022.08
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary Changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Lunch Lady
Glenbrook School
2017.03 - 2017.12
- Improved meal quality by preparing fresh, nutritious lunches daily.
- Enhanced student satisfaction with diverse, well-balanced menu options.
- Maintained a clean and sanitary kitchen environment for safe food preparation.
- Streamlined lunch service by efficiently organizing serving stations.
Medical Receptionist
Family Planning Associates
2007.03 - 2011.05
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Sales Person
Chances Surf Nz
2006.10 - 2007.10
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Receptionist Clerk
PT. Rutledge Indonesia
2004.01 - 2004.12
- Streamlined office operations by managing efficient scheduling and appointment coordination.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Boosted company image by providing friendly, professional service to all clients and customers.
- Supported administrative staff with accurate data entry, filing, and document management tasks.
- Improved efficiency in handling phone calls by implementing an effective call routing system.
- Expedited visitor check-in process by maintaining an updated sign-in sheet and issuing visitor badges as needed.
- Provided excellent service to clients, ensuring their needs were met with professionalism and care during their visit to the office.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Diploma - Communication Studies
Interstudi
Jakarta, Indonesia12.2000
Skills
- Computer and electronics
- Monitoring
- Customer and personal service
- Active learning
- Team player
- File Organization
- Reception Management
- Client Relations
- Appointment Scheduling
- Data Entry
- Multitasking and Organization
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Timeline
Teacher Aide
Glenbrook School
2021.10 - Current
Before and After School Care Supervisor
Kelly Club
2018.10 - 2022.08
Lunch Lady
Glenbrook School
2017.03 - 2017.12
Medical Receptionist
Family Planning Associates
2007.03 - 2011.05
Sales Person
Chances Surf Nz
2006.10 - 2007.10
Receptionist Clerk
PT. Rutledge Indonesia
2004.01 - 2004.12
Diploma - Communication Studies
Interstudi