Ryoko Semo Atonio
12 ROTOMA Rise Clover Park Avenue Manukau,Manukau
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Bakery Worker
Evelina’s Polynesian Food
Clendon Park , Auckland
06.2024 - Current
- Prepared and baked a variety of Polynesian pastries daily.
- Maintained cleanliness and organization of bakery equipment and workstations.
- Assisted in inventory management by tracking ingredient supplies.
- Followed food safety guidelines to maintain quality standards.
- Provided excellent customer service during busy service periods.
- Operated baking ovens and mixers efficiently for optimal results.
- Followed health codes and regulations regarding food handling procedures.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Assisted customers with their orders providing advice on different types of pastries available.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
Food Packer
Kaan’s Catering Supplies
Central Dunedin , Dunedin
08.2022 - 07.2024
- Packed and labeled food orders for timely delivery to clients.
- Maintained cleanliness and organization of packing area to ensure safety standards.
- Operated packaging machinery to efficiently seal and prepare products for shipment.
- Followed proper food handling procedures to maintain hygiene and prevent contamination.
- Followed all safety procedures while handling hazardous materials.
- Inspected food products to ensure quality and safety standards were met.
- Labeled packages with product information such as weight, quantity, or expiration date.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Stacked filled boxes onto pallets for shipping or storage.
- Assisted in loading outbound orders onto delivery trucks.
- Resolved issues related to incorrect labeling or insufficient packaging materials.
- Used pallet jacks to move items to and from warehouse locations.
Packing Handler
Silver Fern Farms Finegand Plant
Finegand , Balclutha
09.2020 - 06.2021
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Managed household errands and other essential duties.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Nursing - Nursing Education
National University of Samoa
Apia , Samoa 02.2016 - 11.2018
Palauli Sisifo College
Savaii , Samoa Skills
- Baking techniques
- Food safety compliance
- Equipment operation
- Ingredient inventory management
Languages
English
Proficient (C2)
C2
Samoan
First Language
Timeline
Bakery Worker
Evelina’s Polynesian Food
06.2024 - Current
Food Packer
Kaan’s Catering Supplies
08.2022 - 07.2024
Packing Handler
Silver Fern Farms Finegand Plant
09.2020 - 06.2021
Bachelor of Nursing - Nursing Education
National University of Samoa
02.2016 - 11.2018
Palauli Sisifo College