Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryunosuke Taguchi

25 Fairford Street,Christchurch

Summary

Experienced [Type] Support Engineer familiar with user support and root cause analysis. Advanced knowledge of [Area] operations and dedication to see issues through to end. Works well in remote and desk-side environments. Results-oriented [Type] Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise. Competent [Job Title] well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.

Overview

7
7
years of professional experience

Work History

Support Engineer

Persol Process & Technology Co.,Ltd.
02.2023 - 12.2023
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Enhanced system performance for clients through proactive monitoring and troubleshooting of technical issues.

System Engineer

Sky Co., LTD.
02.2022 - 01.2023
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.

System Engineer

LOGISTEED Solutions, Ltd.
04.2017 - 01.2022
  • Improved system efficiency by implementing and optimizing hardware and software components.
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Implemented server virtualization strategies, maximizing resource utilization and reducing operational costs.

Education

専門士 - ITinfrastructure

Kyoto Computer Gakuin
10-5 Teranomaemachi Nishikujo South Kyoto City
03.2017

Skills

  • User Support
  • Application Installations
  • Debugging
  • Technical Writing

Timeline

Support Engineer

Persol Process & Technology Co.,Ltd.
02.2023 - 12.2023

System Engineer

Sky Co., LTD.
02.2022 - 01.2023

System Engineer

LOGISTEED Solutions, Ltd.
04.2017 - 01.2022

専門士 - ITinfrastructure

Kyoto Computer Gakuin
Ryunosuke Taguchi