Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Saadiyah Tanweer

Porirua,WGN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My blend of critical thinking and team management, alongside a knack for resolving conflicts, significantly elevated service standards without compromising on cost-effectiveness.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Mana Mcdonalds
06.2020 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Crew Trainer

Mana Mcdonalds
04.2021 - 03.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Manager

McDonald's Restaurant
03.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

Tawa College
Wellington, NZ

Whitireia Polytechnic
Wellington, NZ

Skills

  • Team Management
  • Organization and prioritization
  • Supervisory Skills
  • Problem-Solving
  • Reliable and Responsible
  • Critical Thinking
  • Collaboration and Teamwork
  • Money Handling
  • Calm and Pleasant Demeanour
  • Works well Under Pressure

Certification

  • First Aid Certified- St Johns (2023)
  • Certificate in Hospitality ( Food and Beverage services) Level 3, 2021.
  • Certificate in Hospitality ( Food and Beverage services) Level 4, 2021.
  • Recipient of Workplace Safety Award (2023).
  • Recipient of Advance Leadership Award (2023).
  • Full New Zealand Drivers License

Languages

Hindi
Native or Bilingual

References

Referee’s name: Adrienne Brady

Job title: Manager

Phone: 021 130 6413

Email: Adriennebrady0@gmail.com


Referee’s name: Nathan Ornsby

Job title: Restaurant Manager

Phone: 027 436 6643

Email: Nathanornsby@campbellmcd.com

Timeline

Manager

McDonald's Restaurant
03.2023 - Current

Crew Trainer

Mana Mcdonalds
04.2021 - 03.2023

Crew Member

Mana Mcdonalds
06.2020 - 03.2021

Tawa College

Whitireia Polytechnic

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Saadiyah Tanweer