Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SABNAZ NAMEEN NISHA

Rotorua,BOP

Summary

Dynamic professional with expertise in payroll processing and customer service, honed at Southern Cross Foods PTE LTD. Proven track record in resolving complex payroll discrepancies and enhancing customer satisfaction. Skilled in data entry and account reconciliation, consistently delivering accurate results while fostering strong relationships with colleagues and clients. Currently, I am working at McDonald's as a crew member and can speak English fluently.

Overview

9
9
years of professional experience

Work History

Crew Member

Macdonalds
Fenton Park, Rotorua
03.2025 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Prepared food items according to company standards and safety guidelines.
  • Maintained cleanliness and organization of work areas throughout shifts.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Managed inventory supplies and restocked items as needed during shifts.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Payroll Officer

Southern Cross Foods PTE LTD
01.2022 - 02.2024
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
  • Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction
  • Resolved payroll discrepancies by collecting and analyzing information
  • Tracked employee vacation, sick and personal time
  • Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines
  • Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances

Invoicing Clerk

Southern Cross Foods PTE Limited, Ba
Ba
05.2019 - 12.2021
  • Prepared and mailed invoices to customers, processed payments, and documented account updates
  • Reduced errors in billing by meticulously reviewing invoices for accuracy and consistency
  • Enhanced customer satisfaction by promptly resolving invoice-related disputes and discrepancies
  • Updated accounts receivable database with new accounts or missed payments
  • Streamlined invoicing processes by implementing efficient digital systems and software
  • Increased department productivity by training new hires on invoicing procedures and best practices

Accounts Officer

Niranjans Autoport Limited, Suva
Suva
09.2016 - 05.2019
  • Contributed to financial analysis by preparing detailed reports on invoice statuses and outstanding balances
  • Ensured timely vendor payments by managing invoice processing and expense tracking systems
  • Improved financial accuracy by streamlining accounts payable and receivable processes
  • Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies
  • Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company
  • Maintained accurate financial records, contributing to company growth by enabling informed decision-making
  • Assisted cashiers with processing customer payments and documenting orders

Education

Bachelor Of Accounting And Management - Accounting And Management

Fiji National University
Fiji Islands
12.2017

Skills

  • Payroll Tax Filing
  • Data entry
  • Payroll deductions
  • Year-end procedures
  • Reporting expertise
  • General ledger entry
  • Accounts receivable
  • Payroll processing
  • Invoice processing
  • Accounts receivable and payable
  • Account reconciliation
  • Fixed asset management
  • Intercompany transactions
  • Food preparation
  • Customer service
  • Cash handling
  • Safety compliance

References

  • Rinaz, Raheman, Manager, rinaz.raheman@scfoods.com.fj, (679) 999-4191, Southern Cross Foods Pte Ltd
  • Farzana, Bi, Enforcement Officer, farzanabi786@yahoo.com, 0210299531, NZTA

Timeline

Crew Member

Macdonalds
03.2025 - Current

Payroll Officer

Southern Cross Foods PTE LTD
01.2022 - 02.2024

Invoicing Clerk

Southern Cross Foods PTE Limited, Ba
05.2019 - 12.2021

Accounts Officer

Niranjans Autoport Limited, Suva
09.2016 - 05.2019

Bachelor Of Accounting And Management - Accounting And Management

Fiji National University

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