Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Lal

Auckland

Summary

With a warm and approachable nature, I bring real-world experience in both hospitality and retail, backed by a strong focus on customer care. Born in Fiji and raised in New Zealand, I’ve grown up with a deep respect for hard work and good service. I thrive in fast-paced environments, stay calm under pressure, and genuinely enjoy helping people. Whether it’s serving meals or assisting with retail purchases, I take pride in doing my job well. I’m adaptable, a quick learner, and a reliable team player who values professionalism and positive energy in the workplace.

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

4
4
years of professional experience

Work History

Waitress/Front of House Staff Member

Casablanca Restaurant
02.2023 - 05.2025
  • Greeting and seating guests
  • Taking food and beverage orders
  • Providing menu recommendations
  • Serving meals and drinks
  • Following food safety and hygiene standards
  • Working closely with kitchen and waitstaff teams
  • Attending to customer needs during service
  • Handling payments and processing transactions

Cleaner - Part Time

Alina’s Cleaning Business
02.2021 - 09.2024
  • Office cleaning
  • School term cleaning
  • Deep cleaning
  • Vacuuming and mopping
  • Window cleaning
  • Kitchen and toilet cleaning
  • Dusting and general surface cleaning
  • Maintaining hygiene and cleanliness standards
  • Working independently and in small teams
  • Following client instructions and schedules

Retail Assistant

Strandbags Group
02.2022 - 01.2023
  • Assisting customers with product selection
  • Maintaining store cleanliness and layout
  • Processing sales through POS system
  • Setting up promotional displays
  • Meeting and exceeding sales targets
  • Engaging in upselling techniques
  • Handling customer complaints professionally

Education

High School Diploma -

Edgewater College
Pakuranga, NZ
01-2022

Completed 2 Months -

Manukau Institute of Technology
Auckland, NZ
01-2023

Skills

  • Time management
  • Communication skills
  • Customer service
  • Multitasking
  • Attention to detail
  • Problem-solving
  • Teamwork
  • Point-of-sale (POS) systems
  • Food safety knowledge
  • Professional appearance
  • Patience and empathy
  • Adaptability
  • Reliability and punctuality
  • Fast learner
  • Ability to work under pressure

Timeline

Waitress/Front of House Staff Member

Casablanca Restaurant
02.2023 - 05.2025

Retail Assistant

Strandbags Group
02.2022 - 01.2023

Cleaner - Part Time

Alina’s Cleaning Business
02.2021 - 09.2024

High School Diploma -

Edgewater College

Completed 2 Months -

Manukau Institute of Technology
Sabrina Lal