Dedicated and culturally sensitive professional with a proven track record in education and student support roles. Possesses strong communication skills and a commitment to fostering inclusive and supportive environments for international students. Demonstrates leadership competencies by fostering a student-centered whānau and engaging with difference. Actively engages in professional development, completing training in risk management and cultural competency.
Increased student engagement by implementing targeted outreach programs, resulting in a 20% improvement in participation rates.
Successfully resolved student issues, resulting in a 15% increase in overall satisfaction rates.