Sacha Hibberd
North Dunedin
Summary
I am a confident, motivated, and personable individual who takes initiative and enjoys challenges. With strong interpersonal skills and a commitment to providing excellent customer service, I strive to create positive experiences for clients and customers. I am set to complete my Bachelor of Arts in June, majoring in Psychology with minors in Māori Studies and Sociology at the University of Otago.
Passionate about community engagement and equity, I am dedicated to supporting others and fostering inclusive environments. My experience in customer service, leadership, and problem-solving has equipped me with the skills to work effectively in both team settings and independent roles.
Overview
9
9
years of professional experience
Work History
Grocery Department
New World City Center
01.2024 - Current
- Stocking shelves
Checkout Department
New World Kāpiti
11.2023 - 01.2025
- Operating the till and assisting customers
- Processed Lotto and Instant Kiwi transactions accurately
Shop assistant
Campus Shop
01.2024 - 11.2024
- Behind the counter serving customers
- Stocking shelves
- Making pies
Delivery and support in the kitchen
Hells Pizza
07.2023 - 11.2023
- Delivering Pizzas
- Support in the kitchen with cleaning and odd jobs
Student Representative
Kāpiti Youth Support (KYS)
01.2021 - 01.2022
- Reception
- Administrator & cleaner
- Liaison between KYS and Paraparaumu College
- Coordinated fundraiser events and charity services
- Spoke regularly at college assembly
Part Time
4 Square
01.2019 - 01.2022
- Behind counter working with the till
- Cooking
- Stacking shelves
- Cleaning
- Lottery sales
Cheerleading Coach
All Star Victory Cheerleading
01.2016 - 01.2019
- Assistant & head coach working with athletes aged 5-18
- Teaching, managing and supporting young athletes to attain their personal and team goals
Education
Qualified Lottery Retailer -
New Zealand Lotteries Commission
Bachelor's Degree - Psychology, Māori Studies, Sociology
University of Otago
01.2024
NCEA Level 3 -
Paraparaumu College
12.2021
NCEA Level 2 -
Paraparaumu College
12.2020
NCEA Level 1 -
Paraparaumu College
12.2019
Skills
- Strong Interpersonal & Communication Skills – Excellent verbal and written communication, with the ability to build rapport and put customers at ease
- Customer Service Excellence – High-level customer service experience, ensuring client satisfaction and support
- Problem-Solving & Adaptability – Ability to assess situations, adapt to changes, and respond effectively
- Organisation & Time Management – Efficient, accurate, and well-organised in handling tasks and responsibilities
- Cash Handling & Attention to Detail – Confident use of tills, processing payments accurately, and giving correct change
- Reliability & Professionalism – Punctual, responsible, and committed to maintaining high standards
- Teamwork & Collaboration – Works well within teams, values leadership, and contributes ideas when appropriate
- Leadership & Initiative – Capable of taking responsibility and stepping into leadership roles when needed
- Integrity & Ethical Conduct – Committed to professionalism, honesty, and respect in all interactions
- Interest in Mental Health & Wellbeing – Knowledgeable and passionate about mental health awareness and support
Accomplishments
- 2021, Paraparaumu College Sportswoman of the Year
- 2021, Paraparaumu college David Tunley & Lesley Family scholarship All-round excellence in senior school for academics, sport, culture & community contribution
- Sarcich family cup for code B sporting excellence
- University of Otago Leaders of Tomorrow scholarship
- Cheerleader of the Year Level 6, and world champion
Hobbies and Interests
- Friends and Family
- Cheerleading
- Rugby
- Outdoor activities, especially sport
- Music and dance
- Travel
- Culture, particularly Māori culture & learning Te Reo
Timeline
Grocery Department
New World City Center
01.2024 - Current
Shop assistant
Campus Shop
01.2024 - 11.2024
Checkout Department
New World Kāpiti
11.2023 - 01.2025
Delivery and support in the kitchen
Hells Pizza
07.2023 - 11.2023
Student Representative
Kāpiti Youth Support (KYS)
01.2021 - 01.2022
Part Time
4 Square
01.2019 - 01.2022
Cheerleading Coach
All Star Victory Cheerleading
01.2016 - 01.2019
NCEA Level 3 -
Paraparaumu College
NCEA Level 2 -
Paraparaumu College
NCEA Level 1 -
Paraparaumu College
Qualified Lottery Retailer -
New Zealand Lotteries Commission
Bachelor's Degree - Psychology, Māori Studies, Sociology
University of Otago
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