Sachin
Wigram,New Zealand
Summary
Experienced professional with strong leadership, organizational, and customer service skills developed in a fast-paced retail environment. Demonstrates expertise in team management, inventory control, and operational efficiency to achieve business objectives. Eager to apply these transferable skills in a new, dynamic role to deliver impactful results.
Overview
2
2
years of professional experience
Work History
Store Manager
NZ Camera & Print
Christchurch, New Zealand
11.2024 - Current
- Assist customers with product selection, provide expert advice and help to meet sales target.
- Lead, mentor and train staff on products, sales techniques and customer service.
- Oversee stock levels, order supplies and manage inventory to ensure the availability of key products.
- Assist in day to day operations, including opening/closing procedures and ensuring the store is clean and organised.
- Provide technical assistance with camera equipment and printing services, ensuring customers receive high-quality products.
- Handle complaints, returns and refunds professionally to maintain customer satisfaction.
- Plan and run sales, promotions, and marketing efforts to increase store sales and attract more customers.
Assistant Manager
NZ Camera and Print
Christchurch, New Zealand
04.2024 - 08.2024
- Utilise Photoshop to help customers with image editing, retouching, color correction, and preparing files for high-quality prints.
- Assist in managing daily store operations, including inventory control, staff supervision, and ensuring smooth workflow in the camera and print services department.
- Provide expert customer service, offering guidance on camera products, printing services, and assisting with complex print orders and special requests.
- Lead, train, and mentor retail staff, ensuring they are knowledgeable in product offerings, Photoshop skills, and company policies.
- Drive sales by promoting products, executing marketing strategies, and identifying upselling opportunities while maintaining a focus on customer satisfaction.
- Manage administrative tasks such as cash handling, sales reporting, and resolving customer issues while maintaining health and safety standards.
Delivery And Store Assistant
Dominos Pizza
Christchurch, New Zealand
05.2023 - 04.2024
- Deliver pizzas and other items promptly and accurately, ensuring customer satisfaction
- Verify orders before delivery and handle transactions upon delivery
- Prepare and cook pizzas and other menu items following company standards
- Maintain cleanliness and organization of the store, including kitchen and service areas
- Assist with customer service at the counter, including taking orders and resolving issues
- Handle inventory and restock supplies as needed, ensuring adherence to food safety standards
Education
Graduate Diploma - Applied Management
Ara Institute Of Canterbury
New Zealand07.2024
Bachelor of Arts - Political Science And Public Administration
Dav College
Sector 10 Chandigarh01-2022
High School - Commerce
Central Board Of Secondary Education
01-2018
Skills
- Led and motivated a team to achieve sales targets and deliver great customer service
- Provided excellent customer support, resolving issues and ensuring customer satisfaction
- Managed store operations, including inventory, ordering, and merchandising
- Oversaw financial tasks such as cash management, budgeting, and financial reporting
- Developed and implemented strategies to increase sales and improve store performance
Timeline
Store Manager
NZ Camera & Print
11.2024 - Current
Assistant Manager
NZ Camera and Print
04.2024 - 08.2024
Delivery And Store Assistant
Dominos Pizza
05.2023 - 04.2024
Graduate Diploma - Applied Management
Ara Institute Of Canterbury
Bachelor of Arts - Political Science And Public Administration
Dav College
High School - Commerce
Central Board Of Secondary Education