Experienced professional with strong leadership, organizational, and customer service skills developed in a fast-paced retail environment. Demonstrates expertise in team management, inventory control, and operational efficiency to achieve business objectives. Eager to apply these transferable skills in a new, dynamic role to deliver impactful results.
• Provide exceptional customer service by assisting with inquiries, transactions, and ensuring customer satisfaction.
• Oversee and manage staff rosters to ensure adequate coverage and optimise productivity.
• Assist in budgeting and forecasting to meet financial goals and support business growth.
• Train, mentor, and supervise new staff, ensuring proper onboarding and integration into the team.
• Plan and execute both offline and online marketing activities to drive foot traffic and sales growth.