SACHU SEBASTIAN
YALDHURST,CHRISTCHURCH
Summary
Detail-oriented professional with experience in technical roles and education seeking a new challenge as a Corrections Officer. Demonstrates effective communication, integrity, and cultural awareness. Committed to contributing to community wellbeing and safety through positive engagement within correctional facilities.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Pak'nSave
Hornby, Christchurch
04.2024 - Current
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Operated cash registers efficiently during peak hours of business.
- Answered phones promptly and directed calls appropriately.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Lecturer, Electrical and Electronics Engineering
Mangalam College of Engineering
Ettumanoor, Kottayam
03.2022 - 01.2024
- Created novel instructional strategies for increased student engagement in Electrical and Electronics Engineering courses
- Organized workshops, laboratory sessions, and practical classes for both undergraduate and postgraduate levels.
- Evaluated student progress via exams, assignments, and projects in Electrical and Electronics Engineering
- Provided guidance to students on research topics related to Electrical and Electronics Engineering.
- Elevated teaching standards through integration of modern technologies
- Executed field trips focused on providing practical exposure to electrical engineering concepts.
- Collaborated with industry professionals to develop industry relevant courses in Electrical and Electronics Engineering.
- Participated actively in departmental activities such as committees, meetings related to curricular development of the program in Electrical and Electronics Engineering.
- Encouraged student participation in extra-curricular activities such as competitions, exhibitions focusing on areas of expertise within the field of Electrical and Electronic Engineering.
Site Engineer
AICA Engineering PVT LTD
Vadavathoor, Kottayam
09.2021 - 02.2022
- Prepared detailed engineering plans, drawings, and specifications for the project.
- Developed cost estimates for materials and labor resources required for the project.
- Performed periodic inspections of construction sites to ensure compliance with approved designs and standards.
- Ensured that all safety regulations were strictly adhered to during on-site operations.
- Coordinated with other engineers, contractors, subcontractors, inspectors, suppliers, and owners in order to ensure timely completion of projects within budget constraints.
- Monitored progress of construction works against project timeline and milestones.
- Resolved technical issues arising from design or installation problems encountered at the site.
- Provided technical guidance to field personnel regarding installation of equipment and systems as needed.
- Analyzed data collected from surveys and tests in order to determine most efficient solutions for the project.
- Maintained records of daily activities including measurements taken at various stages of construction.
- Facilitated communication among all stakeholders involved in the project ensuring timely resolution of conflicts or disagreements.
- Wrote technical reports documenting project progress and specifications.
- Troubleshot on-site technical problems, proposing effective solutions to prevent project delays.
- Conducted site inspections to ensure compliance with safety regulations and building codes.
- Conducted site surveys to identify the best location for solar panel installation.
- Checked electrical components of solar systems and ensured they meet safety requirements.
- Provided technical advice and support to customers regarding their solar system operations.
Consultant
Speridian Technologies
Trivandrum, Trivandrum
06.2021 - 09.2021
- Monitored customer interactions to identify areas of improvement in call quality and customer service.
- Developed and implemented strategies to improve call quality, such as training programs and process improvements.
- Analyzed data from customer surveys to assess customer satisfaction levels with the call experience.
- Conducted regular audits of recorded calls to ensure adherence to standards and policies.
- Assessed trends in customer complaints, identified root causes, and developed corrective action plans.
- Ensured compliance with applicable laws, regulations, and company policies.
Education
Master of Science - Engineering Studies (Renewable Energy)
University of Canterbury
Christchurch, New Zealand, NZ12-2024
Master of Science - Power System
Saint Gits College of Engineering
Pathamuttom, Kerala, India05-2020
Bachelor of Science - Electrical & Electronics Engineering
Sree Buddha College of Engineering
Pattoor, Kerala, India08-2018
Skills
- Maintains Composure in Fast-Paced Settings
- Effective Active Listening
- Effective Decision-Making
- Trustworthy Professionalism
- Skilled in MS Office
- Physically fit
- Strong verbal communication skills
- Clear Written Communication
- Proficient Problem-Solver
- Culturally Diverse Collaboration
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Limited
Affiliations
- Badminton
- Bike Riding
- Travelling
Timeline
Retail Assistant
Pak'nSave
04.2024 - Current
Lecturer, Electrical and Electronics Engineering
Mangalam College of Engineering
03.2022 - 01.2024
Site Engineer
AICA Engineering PVT LTD
09.2021 - 02.2022
Consultant
Speridian Technologies
06.2021 - 09.2021
Master of Science - Engineering Studies (Renewable Energy)
University of Canterbury
Master of Science - Power System
Saint Gits College of Engineering
Bachelor of Science - Electrical & Electronics Engineering
Sree Buddha College of Engineering
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