Summary
Overview
Work History
Education
Skills
Interests
LINKS
Timeline
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SADIE MCLOUGHLIN

SADIE MCLOUGHLIN

Christchurch

Summary

Hard worker and very keen learner, easily adaptable to different styles of work in any environment. My many passions in creativitity and performing arts have helped me develop a natural aptitude for engaging with customers in a friendly, relaxed, and helpful manner. I pick up skills quickly and have no trouble putting these into practice under stress, and am an experienced, enthusiastic and dedicated part of any team I join.

Overview

4
4
years of professional experience

Work History

Duty Manager

Abandoned Brewery
07.2024 - Current
  • Provided exceptional service, maintaining a relaxed, warm, helpful demeanour while interacting with customers.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Demonstrated an excellent knowledge and training around craft beer, cocktails, wines, and spirits, and used this to personalise service between different patrons.
  • Trained new front of house employees to make cocktails/other beverages to a high standard, take orders/serve food, and complete other technical duties.
  • Built lovely relationships with regular customers by remembering names, preferences, and personal details that enhanced their experience at the establishment.
  • Handled difficult situations with a calm and level head when conflict arose surrounding intoxication or patrons acting out of order. Experience liaising with authorities when necessary in these circumstances.
  • Took initiative to train up in all areas of the business of my own volition, including but not limited to cocktail making + creating my own specials, all back of house duties including food prep, making food for service, washing dishes, cleaning, general bar/floor service + general admin (stock/cash/shift management)

Waitress

Mother of Coffee
03.2024 - 06.2024
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Managed multiple tables efficiently, maintaining attention to detail during peak hours.
  • Assisted in training new staff members on menu items and service standards.
  • Collaborated with kitchen staff to ensure timely order delivery and food quality.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.


Bartender

Hide Club
02.2023 - 11.2023
  • Monitored guests’ alcohol consumption and followed responsible alcohol service protocols, using the EGO and SCAB tools to support my decisions around serving.
  • Frequently opening and closing the bar.
  • Proficiency with posbos, taking cash, eftpos, and voucher payments.
  • Experience learning about cost of goods, wage costs, average spend, and overall sales through open-book management and putting this to use during shifts to increase revenue by up-selling certain products and monitoring how my time is spent.
  • Memorising cocktail recipes and adjusting mixes to customer tastes.
  • Handling and managing conflict with intoxicated guests and communicating clearly with security and the duty manager.
  • Quick and efficient dishwashing skills during busy shifts.
  • Experience bartending at festivals such as Whiteout and Hidden Lakes.
  • Ability to work late with shifts ending as late as 4am.

FOH/Bar

Evil Genius
10.2022 - 11.2023
  • Providing friendly, high-quality table and bar service to customers in a fast-paced restaurant environment.
  • Quickly memorizing and following cocktail recipes with care.
  • Pouring and serving beers, wines, spirits + mixers, and other drinks with ease.
  • Experience with posbos, taking cash, eftpos, and voucher payments.
  • Understanding the laws around alcohol and putting this into practice when checking identification, managing conflict, and assessing intoxication levels.
  • Multitasking under pressure, and instinctively communicating with other staff to maintain good service.
  • Taking initiative by organizing, restocking, cleaning, prepping food, jumping on dishes etc, to help shifts run smoothly.
  • Experience with both opening and closing shifts.

Sole charge retail assistant

The Mohair Store
02.2022 - 12.2022
  • Working as sole charge of the shop, providing customers with expert knowledge and suggestions on purchases.
  • Managing responsibilities such as opening and closing, taking stock, setting up displays, packing orders, and keeping the shop clean and presentable.
  • Engaging with customers in a friendly, helpful manner.

Education

Diploma - Musical Theatre

Te Auaha, Whitireia (Weltec), Wellington
Wellington, NZ
11-2025

High School -

Cashmere High School
10.2022

Skills

  • Collaborative teamwork skills
  • Fast Learner
  • Adaptable problem-solving
  • Excellent Friendly Customer Service
  • Engaging personality
  • Alcohol awareness
  • Knowledge of Flavor Combinations
  • Motivated Attitude
  • Eye for detail
  • Skilled in high-stress environments
  • Hardworking

Interests

  • Hiking
  • Mountain biking
  • Skiing
  • Musical instruments
  • Reading
  • Spending time in nature with my dog and family

LINKS

Facebook

Timeline

Duty Manager

Abandoned Brewery
07.2024 - Current

Waitress

Mother of Coffee
03.2024 - 06.2024

Bartender

Hide Club
02.2023 - 11.2023

FOH/Bar

Evil Genius
10.2022 - 11.2023

Sole charge retail assistant

The Mohair Store
02.2022 - 12.2022

Diploma - Musical Theatre

Te Auaha, Whitireia (Weltec), Wellington

High School -

Cashmere High School

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SADIE MCLOUGHLIN