Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Manish Dahal

3/13A Fowlds Avenue,Sandrigham,Auckland,New Zealand

Summary

Experienced retail worker with a background as Duty Manager at Liquorland Devonport. Good at following alcohol laws, managing stock, and helping the store run smoothly. Friendly with customers and quick at solving problems.

Overview

6
6
years of professional experience

Work History

Retail Duty Manager

Liquorland Devonport
, Auckland
09.2024 - Current
  • Supervised daily store operations to ensure smooth functioning, especially during peak hours
  • Ensured compliance with NZ alcohol licensing laws, including verifying customer age and refusing service when necessary.
  • Opened and closed the store, including cash handling, balancing tills, and securing the premises
  • Managed inventory levels by restocking shelves, checking stock expiry, and assisting in ordering supplies.
  • Handled deliveries

Duty Manager

Blackbull Liquor
, Auckland
06.2022 - 09.2023
  • Handled deliveries
  • Resolved customer issues and complaints
  • Ensured compliance with NZ alcohol licensing laws
  • Supervised daily store operations
  • Managed inventory levels

NIC ASIA Bank Nepal

NIC ASIA Bank Nepal
, Solokhumbu, Nepal
05.2021 - 07.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Banking & Financial Knowledge
  • Understanding of bank products – savings accounts, loans, credit cards, investment options
  • handling complaints and difficult situations calmly
  • handling deposits, withdrawals, and account updates accurately
  • guiding customers through online and mobile banking platforms

Produce Assistant

Woolworths Lynfield
Lynfield, Auckland
11.2019 - 03.2020
  • Monitored inventory levels on a daily basis to determine re-stocking needs.
  • Assisted customers with selecting produce items and providing nutritional information.
  • Set up displays to promote special products or seasonal items.

Housekeeping Attendant

Scenic Hotel Te Pania
, Napier
11.2019 - 11.2019
  • Ensured that all equipment was properly stored after each shift.
  • Operated floor care machines such as vacuums

  • Kept records of room availability and occupancy rates.
  • Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
  • Maintained cleanliness and order of assigned areas.

Education

Graduate Diploma in Business -

Eastern Institute of Technology
Napier
01-2020

BBA - Business Adminstration

Excel International College
Kathmandu
01-2017

Skills

  • Store operations
  • Compliance management
  • Cash handling
  • Inventory management
  • Customer service
  • Loss prevention

References

References available upon request.

Timeline

Retail Duty Manager

Liquorland Devonport
09.2024 - Current

Duty Manager

Blackbull Liquor
06.2022 - 09.2023

NIC ASIA Bank Nepal

NIC ASIA Bank Nepal
05.2021 - 07.2022

Produce Assistant

Woolworths Lynfield
11.2019 - 03.2020

Housekeeping Attendant

Scenic Hotel Te Pania
11.2019 - 11.2019

Graduate Diploma in Business -

Eastern Institute of Technology

BBA - Business Adminstration

Excel International College

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Manish Dahal