Safar P Shaji
Trivandrum,Kattakada
Summary
Proven Delivery Coordinator with a track record of enhancing customer satisfaction through meticulous shipment tracking and effective complaint handling at SS Mahindra. Excelled in schedule coordination and merchandise inspections, leveraging shipping procedures to optimize delivery accuracy and efficiency. Demonstrated ability to foster positive relationships and prioritize critical orders, significantly improving operational outcomes.
Overview
1
1
year of professional experience
Work History
Delivery Coordinator
SS Mahindra
01.2023 - 03.2024
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Inspected merchandise for damage and accuracy against order documents.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Managed, transmitted and filed delivery paperwork.
- Coordinated with sales teams to prioritize and manage high-priority orders, resulting in increased customer satisfaction.
Education
No Degree -
PR William Higher Secondary School
KattakadaHigh School Diploma -
Monad University
Hapur, Uttar Pradesh10.2020
Skills
- Delivery Tracking
- Complaint Handling
- Schedule Coordination
- Merchandise Inspections
- Shipping procedures
- Order reviews
- Shipping processes
Driving, travelling
I'm a person who is quite crazy on driving and exploring new places with my friends.
Languages
English
Full Professional
Tamil
Full Professional
Malayalam
Native or Bilingual
Timeline
Delivery Coordinator
SS Mahindra
01.2023 - 03.2024
No Degree -
PR William Higher Secondary School
High School Diploma -
Monad University
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