Sagar Shawrikar
Auckland
Summary
Customer-focused IT professional with over 23 years of experience in the end-to-end implementation, customization, and support of enterprise applications and COTS products across telecommunications, banking, and high-tech manufacturing industries. Expertise in deploying Oracle RODOD stack within the telecommunications sector and designing self-care solutions using Siebel ATG reference architecture. Currently pursuing a Master’s in IT with a concentration in Data Science, focusing on machine learning, expected to graduate in November 2024. Certified in Google Cloud and Microsoft Azure, with deep knowledge of cloud technologies and architecture.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Principal Solution Architect
Tech Mahindra (Client: 2degrees Mobile, Auckland, New Zealand)
03.2014 - Current
- Enhanced end-to-end solution architecture resulting in streamlined processes and improved efficiency.
- Executed technology strategies that aligned with company goals, utilizing innovative RODOD applications to deliver comprehensive solutions for meeting business needs.
- Successfully conveyed the solution to business stakeholders and conducted a productive workshop for implementing changes.
- Developed and implemented data management and purging policies, assessed impacts for new requirements, and performed cost analysis.
- Enhanced system performance by optimizing and implementing cutting-edge solutions.
- Managed vendor relationships to ensure timely delivery of hardware, software, and support services at competitive pricing levels.
- Provided expert guidance on technology selection, ensuring alignment with business requirements.
Solution Architect
Tech Mahindra (Client: Spark Telecom, Auckland New Zealand)
11.2013 - 02.2014
- Developed and maintained detailed architecture documentation, ensuring clear communication among stakeholders throughout project lifecycles.
- Managed information and data systems, implementing best practices to ensure efficient and effective data management.
- Collaborated closely with stakeholders to align IT solutions with business objectives, gathering requirements through business workshops and facilitating solution walkthroughs.
- Conducted comprehensive analysis of existing processes and interfaces, designing optimized solutions to enhance application quality and performance.
- Finalized and executed migration strategies for seamless system transitions.
Solution Architect
Tech Mahindra (Client: Vodafone, Sydney Australia)
09.2011 - 10.2013
- Provided guidelines and solutions for fixing end-to-end components, ensuring system integrity and performance.
- Assessed the impact of changes on existing customers and revenue, delivering detailed analysis to minimize losses.
- Collaborated with marketing teams to understand requirements and translate them into actionable product strategies.
- Analyzed product offerings and effectively communicated insights to Product Managers.
- Led the configuration and delivery of product setups in Siebel and BRM systems.
- Designed and developed new product offerings, driving successful market launches.
CRM Solution Architect
Tech Mahindra (Client: Etisalat DB, Mumbai India)
05.2009 - 08.2011
- Collaborated with business users, solution architects, and stream architects to define requirements and design approaches for the greenfield implementation of mobile services.
- Managed tasks, activities, and resources for onsite and offshore teams, ensuring seamless execution of the greenfield project.
- Engaged with clients and vendors to align on project goals and secure essential resources for the mobile services rollout.
- Identified and developed interface designs, crafting detailed specifications to support the launch of new mobile services.
- Led the development of the Order Management module, essential for the successful deployment of mobile services.
- Designed and implemented the Mobile Number Portability (MNP) solution, ensuring full compliance and smooth operation within the new telecommunications framework.
EAI Expert
Tata Consultancy Services (Client: Ingersoll-Rand, Davidson, North Carolina, USA)
03.2007 - 10.2009
- Designed an EAI framework for integration between Siebel and Oracle applications using Web Method as middleware.
- Managed a team of configurators, overseeing the design and development of Siebel configurations.
- Authored Siebel design documents, ensuring alignment with project requirements.
- Developed and validated integration solutions, including HLD and LLD, for interfacing with various systems.
- Provided post-implementation production support, ensuring stability and addressing issues.
- Led pilot rollout of handheld devices, ensuring successful deployment and user adoption.
Consultant
HiSoft (Client: National Grid, Long Island USA)
11.2008 - 03.2009
- Designed efficient data transfer logic for seamless migration of legacy systems to Siebel CRM application.
- Mapped data between custom applications and Siebel CRM entities for seamless integration with legacy systems.
- Developed and implemented a data extraction mechanism for regular updates to the Siebel application, guaranteeing precise and reliable data.
- Designed and implemented web services to optimize the integration of real-time data with the Siebel CRM system.
Solution Designer & Developer
Tata Consultancy Services (Client: Washington Mutual, Seattle, USA)
12.2006 - 02.2007
- Designed and Developed EAI framework to communicate between Siebel and Mainframe application
- Design for change requests and enhancements
- Implemented Data Mapper functionality for translation of data coming from Mainframes
- Done work allocation, tracking of resource performance, Status Reporting
- Facilitate in setting up Offshore in Bangalore India.
Solution Designer & Developer
Tata Consultancy Services (Client: State Bank of India, Mumbai, India)
05.2002 - 11.2006
- Conducted requirement analysis to tailor the banking solution to the specific needs of one of the largest banks in India.
- Created detailed functional and technical specifications, ensuring clarity and alignment with project goals.
- Led the development of key components, contributing to the successful implementation of the banking solution.
- Performed unit testing to ensure the reliability and accuracy of the developed features.
- Delivered training to SBI users across various locations in India, ensuring smooth adoption and effective use of the new system.
IT Analyst
Tata Consultancy Services, ALMITY Product Development (Mumbai, India)
04.2001 - 04.2002
- Conducted requirement analysis to identify and address performance issues in the developed product.
- Performed performance tuning of PL/SQL procedures, enhancing the efficiency and speed of the product's operations.
Education
Master of Information Technology - Data Science
Whitecliffe College
Auckland, NZ12.2024
Bachelor of Engineering - Mechanical Engineering
Jiwaji University
Gwalior, India06.2000
Skills
Technical Skills
- Solution Design: Experience in designing scalable, flexible, and resilient architecture
- Software Development: Agile (Scrum), Waterfall
- Cloud Platforms: Azure, Google Cloud Platform
- Oracle applications ( Siebel, BRM, UIM, OSM, AIA, IDM, ASAP, BIP)
- Frameworks: ETOM, TAM, ITIL
- Programming Languages: Python, eScript, PL/SQL
Soft Skills
- Customer Engagement
- Problem-Solving
- Stakeholder Communication
- Innovation and Experimentation
- Collaboration
Certification
- Google Cloud Certified Professional Architect
- Microsoft Azure Solutions Architect Expert
- Azure AI-900
- Azure Data Fundamentals
- Siebel 7.7 certified consultant
- Retail Banking Program Certification for B@ncs24
- Digital 401 certification (Tech Mahindra)
- SAS(R) Real Time Decision Manager
Timeline
Principal Solution Architect
Tech Mahindra (Client: 2degrees Mobile, Auckland, New Zealand)
03.2014 - Current
Solution Architect
Tech Mahindra (Client: Spark Telecom, Auckland New Zealand)
11.2013 - 02.2014
Solution Architect
Tech Mahindra (Client: Vodafone, Sydney Australia)
09.2011 - 10.2013
CRM Solution Architect
Tech Mahindra (Client: Etisalat DB, Mumbai India)
05.2009 - 08.2011
Consultant
HiSoft (Client: National Grid, Long Island USA)
11.2008 - 03.2009
EAI Expert
Tata Consultancy Services (Client: Ingersoll-Rand, Davidson, North Carolina, USA)
03.2007 - 10.2009
Solution Designer & Developer
Tata Consultancy Services (Client: Washington Mutual, Seattle, USA)
12.2006 - 02.2007
Solution Designer & Developer
Tata Consultancy Services (Client: State Bank of India, Mumbai, India)
05.2002 - 11.2006
IT Analyst
Tata Consultancy Services, ALMITY Product Development (Mumbai, India)
04.2001 - 04.2002
Master of Information Technology - Data Science
Whitecliffe College
Bachelor of Engineering - Mechanical Engineering
Jiwaji University
- Google Cloud Certified Professional Architect
- Microsoft Azure Solutions Architect Expert
- Azure AI-900
- Azure Data Fundamentals
- Siebel 7.7 certified consultant
- Retail Banking Program Certification for B@ncs24
- Digital 401 certification (Tech Mahindra)
- SAS(R) Real Time Decision Manager
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