Collaborated with cross-functional teams to create data-driven dashboards, reducing process times by 10% and enhancing communication between Revenue, Sales, and Operations departments
Demonstrated leadership as a Tableau CRM and Einstein Discovery Subject Matter Expert (SME), increasing team productivity by 40% and providing training to improve knowledge transfer
Led requirements sessions and designed high-level solutions for complex business needs at IDFC First Bank, contributing to a 50% improvement in project success rates
Implemented artificial intelligence and machine learning solutions, boosting data-driven decision-making capabilities by 5% and driving organizational growth
Demonstrated projected management, worked in agile teams and functionality, collaborated with client leadership & internal stakeholders for global product delivery
Involved in software development life cycle, evangelized Continuous Implementation & Continuous Deployment, and systemized 15+ applications, ensured delivery of technical code documentation.
Software Engineer
PERSISTENT SYSTEMS
04.2021 - 05.2022
Earned a Tableau CRM & Einstein Discovery certification after completing an intensive two-month training course, boosting my data visualization skills by 70%
Delivered a successful proof of concept for Tableau CRM & Einstein Discovery, yielding actionable insights that led to an improvement in decision-making processes for Ashirvad Pipes
Demonstrated proficiency in managing and delivering results for multiple critical business units within a project for IDFC First Bank, ensuring seamless operations in high-stakes environments
Established best practices for data visualization and reporting, leading to a 50% enhancement in data accuracy and overall reporting efficiency
Conducted 50+ user acceptance testing (UATs) and provided feedback to the development team for further improvement of the software, enhanced operations efficiency by 30%
Liaised between business service delivery teams and application engineering teams, ensuring effective collaboration and successful completion of 10+ software development projects.
Education
Information Technology and Business Analyst - Tableau & power BI visualization, advance excel, project management, business process flow analysis.
Conestoga College
Kitchener, Ontario
08.2023
Master Of Science in Data Science (MSc) - Data analysis using python, big data, SQL, NOSQL, machine learning algorithms.
Symbiosis International University
Pune, Maharashtra
03.2021
Bachelor’s in computer application (BCA) -
Symbiosis International University
Pune, Maharashtra
03.2019
Skills
R
SQL
Tableau
Python
Salesforce
Data Modelling – SAQL
Data Integration – ETL
Data Visualization - Reporting
CRM Analytics (TCRM)
Team Leadership
Operations Management
JIRA
Certification
Salesforce Tableau CRM and Einstein Discovery Consultant, https://www.salesforce.com/trailblazer/sahajlad
Hobbies and Interests
Excellent communication
Decision-making
Mentoring
Organizational skills
Administrative skills
Self-motivated
Coordination
Detail oriented
Integrity
Flexible
Teamwork
Ability to work with confidentiality
Multi-task
Passionate
Reliable
Analytical skills
Technical skills
Risk management
Problem solving skills
Accuracy
Collaborative
Leadership
Attention to detail
Interpersonal
Timeline
Lead Software Engineer
PERSISTENT SYSTEMS
06.2022 - Current
Software Engineer
PERSISTENT SYSTEMS
04.2021 - 05.2022
Information Technology and Business Analyst - Tableau & power BI visualization, advance excel, project management, business process flow analysis.
Conestoga College
Master Of Science in Data Science (MSc) - Data analysis using python, big data, SQL, NOSQL, machine learning algorithms.