Sahar Danoun
Newlands,WGN
Summary
With a diverse skill set from various roles in Lebanon, I bring a unique blend of analytical thinking and technical expertise. My solid background in chemistry and current focus on information systems enable me to approach problems with a multifaceted perspective. I am pursuing a Bachelor of Science in Information Systems at Victoria University.
My experience in Wellington cafés has enriched my understanding of New Zealand culture and honed my interpersonal skills. At ARIJ company in Lebanon, I served as a Team Leader and Business Analysis Promotions and Money Exchange Officer, where I managed advertising, digital media communications, and currency exchange operations. This role enhanced my leadership abilities, teamwork skills, and business analysis capabilities
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Zephyr Café & Bar
Wellington, Wellington
10.2023 - 07.2024
- Addressed customer queries.
- Managed food handling.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Processed credit card transactions accurately and efficiently.
Team Leader Manager
ARIJ
Zahle, Lebanon
01.2016 - 07.2018
At ARIJ company in Lebanon, I served as a Team Leader and Business Analysis Promotions and Money Exchange Officer.
- Provided guidance, coaching, and feedback to team members.
- Assigned and monitored daily tasks for team members.
- Maintained records of employee performance reviews.
- Created and maintained a positive work environment for employees.
- Collaborated with other departments to ensure smooth operations.
- Identified areas where teams could improve their skillset.
- Fostered positive employee relationships through communication, training, and development coaching.
- Provided technical assistance when needed.
Education
Bachelor of Science - Information Systems
Victoria University of Wellington
Wellington, NZ11-2026
Bachelor of Science - Accounting And Business Management
The Lebanese International University
Zahle, Lebanon08-2017
Skills
- Customer Service
- Product Recommendations
- Customer Inquiries
- Cross-selling abilities
- Positive and professional
- Cash Handling
- Order coordination
- Payment Collection
- Check processing
- Product Merchandising
Affiliations
- Swimming
- Yoga
- Badminton
- ice skating
- Drawing.
Languages
English
Professional
Arabic
Native/ Bilingual
Community Volunteer
ChangeMakers Resettlement Forum
• Organization as part of a team at social events, including women’s night and picnic in the park.
Vic Without Barriers
• Poster design for a community wide quiz night hosted by refugee background student body.
Cashmere Rest Home
• Talked, listened, undertook activities, and played board and card games with elderly residents.
References
- Tracey Read
Community Development Worker
ChangeMakers Resettlement Forum
Ph: 02041130531
tracey.read@crf.org.nz
- Anthony John
CEO
Zephyr owner Ph: 0223 776 383 anthony@sschospo.co.nz
Timeline
Customer Service Cashier
Zephyr Café & Bar
10.2023 - 07.2024
Team Leader Manager
ARIJ
01.2016 - 07.2018
Bachelor of Science - Information Systems
Victoria University of Wellington
Bachelor of Science - Accounting And Business Management
The Lebanese International University
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