Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Resolved customer complaints in a polite manner according to company policy.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Checked on guests during meals to ensure satisfaction with each course.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Greeted customers, provided menus and answered questions about menu items.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Food Production Worker
prima deli north LTD
Mount Welington , Auckland
11.2023 - 02.2024
Complied with all company policies regarding safety and sanitation regulations.
Measured ingredients accurately according to recipes.
Received and inspected incoming food products for quality assurance.
Organized inventory shelves according to established procedures.
Operated machinery to process, package, and store food products.
Worked collaboratively with other team members in a fast-paced environment.
Cleaned and sanitized work areas and equipment to meet health standards.
Restocked packaging materials as needed throughout shift.
Stored raw materials properly to prevent spoilage or contamination.
Adjusted machine settings based on product specifications.
Maintained a clean, safe work environment by adhering to all safety regulations.
Labeled finished product containers with required information.
Maintained production records, including batch numbers and quantities produced.
Set up work stations, prep tables, service counters and steam tables.
Broke down, cleaned and sanitized work stations at end of shift.
Kept working environment clean and well-organized to promote efficiency and minimize waste.
Caregiver, Special Needs
Muna Elamin
Howick, Auckland
04.2023 - 09.2023
Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
Facilitated communication between clients, family members and medical staff.
Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
Assisted in the development of life skills such as communication and mobility.
Instructed clients on proper use of assistive devices such as wheelchairs, walkers.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Maintained accurate records of services rendered for each client.
Offered emotional support during difficult times such as illness, hospitalization or bereavement.
Helped clients get in and out of beds and wheelchairs.