Sahil Bajaj
Papakura,Auckland, New Zealand
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Skilled at investigating crimes and accidents while identifying and preserving evidence. Eager to apply abilities to a dynamic new position.
Overview
11
11
years of professional experience
Work History
Police Officer
New Zealand Police
07.2021 - Current
- Secure crime scenes and gather evidence.
- Patrol assigned areas to prevent and detect roadway crimes.
- Apprehend offenders and conduct interviews and interrogations.
- Conduct preliminary investigations at scenes of major crimes.
- Respond immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Supervise crowds at busy events to prevent injuries and property destruction.
- Built excellent rapport and working relationships with the community to build trust and improve communication.
- Participate in continuous firearms proficiency, defensive driving, and arrest technique training.
- Conducted searches of individuals, vehicles, and premises.
- Obtained information from arrested subjects to conduct debriefings.
- Investigate and report crimes, accidents, offenses, and damage to property.
- Conduct witness interviews and gather details regarding incidents to determine the best course of action.
- Serve court orders, arrest warrants.
Facilities Coordinator
Nestle/Media Design School
02.2021 - 07.2022
- Responsible for total facilities management per service contract on client Nestles site ensuring all work is managed and delivered as per requirements of client
- Conducting site inspections and assessments to ensure all building procedures and performance measures are adhered
- Processing work orders for three sites and assigning work to technician
- Assist with the maintenance of all site records and reports to ensure all are up to date and accurate
- Managing and coordinating on site shop sales for the client
- Actively involved in the implementation and management of property risk management program
- Acting in the role of H & S representative, managing escalation procedures and incident reporting procedures
- Manage shipment schedule changes, monitoring inventory and distributing container schedules to suppliers and sales agents
- Process invoices related to all export shipments
Hospitality Manager
Nldo
08.2019 - 01.2021
- Part of the Pre-Opening Team – Handled all the inspections by Auckland Council, Complied with the requirement for New Liquor License and Food License
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Importing wines from different part of the world
- Complete all the required documentation for custom clearance for the imported goods
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Customer Service meet internal & external stakeholder’s requirements by providing accurate, timely & professional communication of export related information & issues
- Identify customers’ needs and respond proactively to all their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies, and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Ensuring customer satisfaction - interaction with guests, offering all necessary assistance like taking reservations, assisting with orders, providing food and drink recommendations, etc
- Maintain all health and safety regulations
- Report on management regarding sales results and productivity
Bar Manager/Consultant
Love Asia Restaurant & Bar
04.2019 - 07.2019
- Handled all the inspections by Auckland Council, Complied with the requirement for New Liquor License and Food License
- Handled vendor sourcing, service contracts, and regulations compliance and quality checks of purchased goods
- Played a pivotal role in setting up the bar - handled all aspects of a new restaurant start-up
- Planning and organizing special events to increase sales and profitability
- Monitoring Stock and Inventory
- Managing staff schedule
- Design and planning of beverage menu
- Build and maintain positive client and customer relationships
- Train new hires in company processes and procedures
- Organize and distribute schedules and assignments
Hospitality Manager
Ranfurly Village, Generous Group
08.2018 - 03.2019
- Hire qualified personnel according to standards
- Timely initiation of purchase orders and authorisation of invoices and Po`s
- Ensuring all Restaurant/Cafe policies and procedures are correctly observed and followed
- Responsible for the business performance of the restaurant
- Analyse and plan restaurant sales levels and profitability
- Organise marketing activities, such as promotional events and discount schemes
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- Set budgets or agree them with senior management
- Respond to customer queries and complaints
- Maintain high standards of quality control, hygiene, and health and safety
- Check stock levels, order supplies and prepare cash drawers and petty cash.
Café and Restaurant Manager
Jags of Sovereign Palms
07.2017 - 08.2018
- Responsible for all Café/Restaurant service attributes on a day-to-day basis
- Manage a team of front of house staff including scheduling, training, and general supervision in consultation with owners
- Set & maintain standards for food safety in the café/restaurant area
- Order beverage and non-beverage items when required, keeping accurate stock levels
- Enforce and monitor all health, safety, and sanitation standards
- Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
- Interview and select staff when asked
- Undertake staff appraisals and disciplinary action if requested
- Ensure customer satisfaction by dealing with any complaints when they arise
- Manage staff rosters/staff records efficiently and cost-effectively to the needs of the business in consultation with owners
- Planning and organizing special functions
Restaurant Operation Manager
Urban Turban, Viaduct
09.2014 - 01.2017
- Responsible for all restaurant operations
- Assisting Owner in Budgets and P&L statements
- Preparing and presentation of Weekly and Monthly performance reviews
- Ensuring highest standards of food production and service is provided to all guests
- Handling guest complaints, providing service recovery appropriately
- Monitoring Inventory and Spillages
- Recruit, train, manage and motivate staff
- Ensuring compliance of all regulations for health, hygiene and safety
- Ensuring customer delight through positive interaction and continuous improvement
- Ensuring optimum standards of food quality.
Food & Beverage Supervisor
Hotel Radisson, Carlson group
12.2012 - 01.2013
- Preparing drinks and Cocktails
- Up selling techniques for wine & meals
- Have a strong hold on silver service and experience to work in fine dine service style
- Excellent food and wine service technique
- Liaise with Restaurant Manager on a continuous basis
Education
Police Preparation Course -
Msl Training School
07.2021
Diploma in Business Management Level 7 - Hospitality and Tourism
Concordia Institute of Business Management
Auckland, NZ09.2015
Bachelor’s - Hospitality Aviation And Tourism Management
Osmania University
2013
Skills
- Criminal Investigations
- Community Engagement
- Domestic Violence Prevention
- Search and Seizure Procedures
- Police Reports
- Crisis Intervention and Deescalation
- Suspect Interrogation
- Crime Prevention
- Prosecution Support
- Interrogation Techniques
- Self-driven and result-oriented: achieved high customer satisfaction levels and increased revenue by taking initiatives like raising service standards, menu revision and organizing promotional events
- Over 11 years’ experience and passion for F&B and restaurant management
- Contract management and contractor management
- Administration: timely and effective filing of documentation to enable rapid retrieval as required
- Excellent relationship management capability through leveraging interpersonal skills to establish rapport and develop relationships with all key stakeholders: suppliers, customers & colleagues
Accomplishments
- Liquor Controller Qualification (LCQ)
- Have a current GM Certificate
- First Aid (Level 1) St John
Timeline
Police Officer
New Zealand Police
07.2021 - Current
Facilities Coordinator
Nestle/Media Design School
02.2021 - 07.2022
Hospitality Manager
Nldo
08.2019 - 01.2021
Bar Manager/Consultant
Love Asia Restaurant & Bar
04.2019 - 07.2019
Hospitality Manager
Ranfurly Village, Generous Group
08.2018 - 03.2019
Café and Restaurant Manager
Jags of Sovereign Palms
07.2017 - 08.2018
Restaurant Operation Manager
Urban Turban, Viaduct
09.2014 - 01.2017
Food & Beverage Supervisor
Hotel Radisson, Carlson group
12.2012 - 01.2013
Police Preparation Course -
Msl Training School
Diploma in Business Management Level 7 - Hospitality and Tourism
Concordia Institute of Business Management
Bachelor’s - Hospitality Aviation And Tourism Management
Osmania University
Similar Profiles
Varinder KumarVarinder Kumar
Police Constable at New Zealand PolicePolice Constable at New Zealand Police
Sulieti TulimaiauSulieti Tulimaiau
Police Officer at New Zealand PolicePolice Officer at New Zealand Police
Sreekanth KamisettySreekanth Kamisetty
Senior Developer at New Zealand PoliceSenior Developer at New Zealand Police