Sahil Bedi
Matamata,WKO
Summary
At BAINS13 LIMITED, I excelled as a Store Assistant, leveraging my expertise in Inventory Management and exceptional Customer Service to enhance store operations and customer satisfaction. My proactive approach in merchandise display and upselling strategies significantly contributed to sales growth, establishing a strong rapport with customers through effective communication and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Assistant
BAINS13 LIMITED
50 Belmont Road, Paeroa 3600, Waikato
07.2023 - Current
- Remained calm and composed in tense situations involving angry or upset customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Increased sales and customer satisfaction through personalized servicing.
- Worked with loss prevention in monitoring shopper behavior.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Education
Rajkiya Institute Of Open Schooling
Uttar Pradesh, Lucknow, IndiaSkills
- Customer Assistance
- Stock replenishment
- Assignment Delegation
- Merchandise Display
- Inventory Management
- Upselling strategies
- Sales Strategies
- Store maintenance
- Customer Service
Certification
Advance Diploma In Computer Application.
Diploma In Office Automation & Financial Accounting.
Languages
English
Full Professional
Timeline
Store Assistant
BAINS13 LIMITED
07.2023 - Current
Rajkiya Institute Of Open Schooling