Sahil Bidhasra
Auckland,AUK
Summary
Resourceful Assistant Hotel Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth hotel operations and guest satisfaction. Bring focused approach to driving team performance and improving service standards.
Overview
6
6
years of professional experience
Work History
Assistant Hotel Manager
Kiwi International Hotel
Auckland CBD, Auckland
10.2022 - Current
- Prepared reports on occupancy levels, revenue projections, staffing needs.
- Coordinated with the sales team to develop strategies for attracting new business.
- Oversaw reservations received from direct calls and provided room availability information
- Collaborated with other departments to coordinate service delivery across the organization.
- Conducted regular competitive analysis to adjust pricing and offerings, staying ahead in the market.
- Conducted regular staff meetings to communicate objectives, updates, and gather feedback.
- Monitored the performance of the front desk, housekeeping, and maintenance staff, providing regular feedback.
- Provided guidance and direction to subordinates while ensuring adherence to company policies and procedures.
- Managed budgeting and financial planning, including cost control measures to maximize profitability.
- Oversaw inventory management, ensuring adequate supplies while controlling costs.
- Made recommendations for salary and wage increases based on performance reviews.
- Resolved customer complaints in an efficient manner in order to maintain high standards of hospitality services.
Human Resources Intern
BYJUS
New Delhi, Delhi
07.2018 - 12.2019
- Organized and stored employment forms and information.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Prepared or maintained employment records using human resources management system software.
- Prepared onboarding documents for new hires, such as contracts and employee handbooks.
- Compiled reports on employee performance evaluations, attendance records, and training programs.
- Participated in staff meetings to discuss company policies and procedures related to human resources management.
- Sourced, qualified and conducted screening interviews with job candidates.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Created job descriptions for new roles within the organization.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
- Analyzed employment-related data and prepared reports.
Education
PG Diploma in Applied Management
Otago Polytechnic
Auckland, NZ12-2020
BBA - Business
Lovely Professional University
Jalandhar, India08-2018
Skills
- Budget administration
- Recruitment and hiring
- Rooms division management
- Front office operations
- Interdepartmental communication
- Brand standards adherence
- Sales and marketing
- Revenue management
- Property management systems
- Accounting management
- Recruitment
- Policy enforcement
- Training and mentoring
- Staff management
- Risk management
- Human resources operations
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Assistant Hotel Manager
Kiwi International Hotel
10.2022 - Current
Human Resources Intern
BYJUS
07.2018 - 12.2019
PG Diploma in Applied Management
Otago Polytechnic
BBA - Business
Lovely Professional University
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