SAHIL DBRITTO

Oversee day-to-day store operations, including opening/closing, cash handling, EFTPOS balancing, and banking processes.

Manage stock levels, complete inventory counts, and coordinate with suppliers for timely product replenishment.

Maintain merchandising standards, pricing compliance, and visual presentation.

Lead a small team of staff during shifts, managing rosters, breaks, and delegating tasks.

Deliver excellent customer service by resolving complaints, upselling products, and ensuring RSA compliance.

Ensure health and safety standards, and compliance with all liquor licensing regulations.

Improved stock accuracy through regular cycle counts and backroom organization.

Trained new team members on POS systems and stock rotation processes.

Oversaw end-to-end supply chain operations across international regions, including China and South Africa.

Managed the procurement lifecycle: created purchase orders, liaised with overseas suppliers, and monitored import logistics.

Supervised daily warehouse operations: receiving, inventory control, stock replenishment, picking, and dispatch.

Conducted demand forecasting using sales trends and local market research to optimize purchasing strategy.

Reconciled physical vs. system inventory and implemented best practices to minimize shrinkage and overstocking.

Coordinated with freight forwarders and customs agents to ensure timely clearance and delivery.

Designed a new warehouse layout that improved space utilization and increased picking efficiency by 25%.

Managed a team of 6+ warehouse and logistics staff; conducted performance reviews, set KPIs, and trained staff in health and safety procedures.

Successfully launched new supply lines across East Africa, expanding the company's footprint.

• Company Overview: Mumbai, India
• Designed and delivered training on Behavioral Interviewing, Emotional Intelligence, and Soft Skills to help employers make informed hiring decisions.
• Coordinated with a panel of assessors, providing briefings on the tools and competencies to be evaluated.
• Facilitated planning, coordination, and onsite execution of program projects and initiatives.
• Prepared and maintained project support plans and created detailed competency reports for participants.
• Key Projects: Landmark, Sanofi, Godrej & Boyce (Pan India).
• Mumbai, India

· Provided operational support for facilities management contracts.

· Monitored supply inventory and assisted with procurement of maintenance equipment and supplies.

· Maintained service logs and assisted in workforce scheduling and client reporting.