Summary
Overview
Work History
Education
Skills
Languages
Work Availability
References
Helping other
References
Digital Literacy
Accomplishments
Timeline
Hi, I’m

Sahil Vinaik

Papatoetoe,AUK
It's not over Until I win...
Sahil vinaik
Sahil Vinaik

Summary

Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
years of professional experience
3
Languages

Work History

TaskUs

Subject Matter Expert
01.2023 - 12.2023

Job overview

  • Optimized subject matter content by conducting extensive research and incorporating industry trends.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Evaluated existing resources and developed new strategies to maximize effectiveness in addressing identified gaps.

TaskUs

Customer Service Representative
01.2022 - 12.2022

Job overview

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Skill New Zealand
Manukau, NZ

Diploma from Health And Wellbeing Support Worker(Level 4)
12.2025

University Overview

  • Awarded with Honours of a certificate from Chandigarh university.
  • State level handball player, 2019 from Punjab handball association for playing state level handball.

Skills

  • Creative solutions
  • Strong analytical skills
  • Strategic Thinking
  • Training and mentoring
  • Customer Focus
  • Innovative Mindset
  • Improvement plan knowledge
  • Daily living support
  • Transcription and dictation
  • Emotional Support
  • Mobility support
  • Cultural Sensitivity

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
English
Full Professional
Fiji
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References

Upon request

Helping other

As a student of health and wellbeing, my passion for helping others is deeply ingrained within me. It's not just a career path I've chosen; it's a calling that resonates with my core values and beliefs. I find immense fulfillment in being able to make a positive difference in people's lives, particularly during times when they may be facing challenges or adversity.

What drives me is the profound impact that even the smallest acts of kindness and support can have on someone's well-being. Whether it's lending a listening ear to someone who needs to share their struggles, providing practical assistance with daily tasks, or offering emotional support during difficult times, I am committed to being there for others in whatever capacity they need.

I am drawn to the role of a support worker because it allows me to directly engage with individuals in need, to build meaningful connections, and to empower them to live fulfilling lives despite their circumstances. I see the role not just as a job, but as an opportunity to be a source of strength, encouragement, and advocacy for those who may feel vulnerable or marginalized.

Moreover, my passion for helping others extends beyond just the professional realm. It's a fundamental part of who I am as a person, driving me to seek out opportunities to contribute to my community and make a positive impact wherever I can. Whether it's volunteering at local shelters, participating in community health initiatives, or simply being there for friends and family in times of need, I am always eager to lend a helping hand.

In essence, my passion for helping others fuels my desire to become a support worker and pursue a career dedicated to promoting health and well-being. I am committed to continuously learning and growing in this field so that I can better serve those in need and make a meaningful difference in their lives.

References

Upon request

Digital Literacy

  • Data Analysis
  • Spreadsheet Manipulation
  • Formulas and Functions
  • Pivot Tables
  • Data Visualization
  • Styles and Formatting
  • Page Layout
  • Tables and Graphs
  • Mail Merge
  • Track Changes
  • Headers and Footers

Accomplishments

  • Supervised team of 15 staff members.

Timeline

Subject Matter Expert

TaskUs
01.2023 - 12.2023

Customer Service Representative

TaskUs
01.2022 - 12.2022

Skill New Zealand

Diploma from Health And Wellbeing Support Worker(Level 4)
Sahil Vinaik