Saiman Khawas
4 Ngaio, Takapuna, Auckland,AUK
Summary
Driven Retail Assistant from Druk Commercial, adept in inventory tracking and relationship building, significantly increased customer satisfaction through personalized service. Excelled in multitasking and complaint handling, ensuring smooth retail transactions and meeting sales goals. Demonstrates excellent communication, enhancing team efficiency and customer experience.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Druk Commercial
10.2022 - 12.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales and customer satisfaction through personalized servicing.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Dawa Store
02.2020 - 07.2022
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Economics And Accounts
ICFAI University of Sikkim
India, Gangtok, Sikkim06.2019
Skills
- Inventory Tracking
- Relationship Building
- Cash Handling Accuracy
- Retail transactions processing
- Meeting Sales Goals
- Excellent Communication
- Multitasking Abilities
- Complaint Handling
Languages
English
Full Professional
hindi
Full Professional
Chinese (Mandarin)
Elementary
Nepali
Full Professional
Punjabi
Limited Working
Bengali
Elementary
Tibetan
Elementary
Timeline
Retail Assistant
Druk Commercial
10.2022 - 12.2023
Sales Associate
Dawa Store
02.2020 - 07.2022
Economics And Accounts
ICFAI University of Sikkim
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