Saiyad Hazrath
Surrey,BC
Summary
Committed and highly motivated employee with a history of meeting company needs with consistent and organized practices. Strong work ethic, adaptability and exceptional interpersonal skills as well as a skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Railway Conductor
Canadian Pacific Railways
Vancouver, BC
01.2012 - Current
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Monitored training effectiveness through observation.
- Ensured compliance with established safety standards when conducting hands-on demonstrations.
- Documented all training activities including attendance records, feedback forms, surveys.
- Provided feedback on employee performance based on observed results during training sessions.
Education
Diploma - Railway Conductor And Operations
BCIT
Vancouver12-2011
Skills
- Relationship Building
- Training & Development
- Friendly, Positive Attitude
- Interpersonal Communication
- Excellent Communication
- Flexible and Adaptable
- Active Listening
- Data Entry
- Decision-Making
- Organizational Skills
Certification
- CROR Qualified - 2023
- First Aid Qualified - 2023
- Qualified Trainer - 2017- Current
Languages
English
Native/ Bilingual
Timeline
Railway Conductor
Canadian Pacific Railways
01.2012 - Current
Diploma - Railway Conductor And Operations
BCIT
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