SAJITH SAM
Timaru,CAN
Summary
Experienced and reliable professional aiming to build a career in a new field with strong organizational skills, customer service, workplace discipline, attention to detail and a commitment to delivering quality results. Highly adaptable professional who learns new processes efficiently with a dedicated mindset, positive approach and focus on continuous improvement.
Overview
10
10
years of professional experience
Work History
Baker
Woolworths Limited
Timaru, Canterbury
03.2023 - Current
- Maintained accurate records of daily production numbers for each item type, ensuring inventory management.
- Collaborated with bakers to streamline task completion, meeting deadlines consistently.
- Followed food safety guidelines while preparing all food items.
- Transformed cakes by skillfully decorating with icing and various edible embellishments.
- Delivered customer service by responding to inquiries about menu items and processing orders.
Bakery Department Manager
Woolworths Limited
Masterton, Wellington
03.2020 - 01.2023
- Created staff schedules to align with bakery department demands and optimize labor allocation.
- Ensured compliance with health regulations and quality standards.
- Provided exceptional customer service to enhance shopping experience in bakery area.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Oversaw payroll functions, ensuring accurate calculation of staff hours to maintain budget compliance.
- Provided staff support and guidance during peak production times to enhance workflow and service quality.
Bakery Department Manager
Woolworths Limited
Glenfield, Auckland
03.2018 - 03.2018
- Trained and supervised bakery staff, ensuring adherence to best practices and safety standards to maintain product quality.
- Coordinated inventory management for ingredients and supplies, optimizing stock levels to support bakery operations.
- Assisted with product development and seasonal menu planning for baked goods.
- Scheduled employees to ensure adequate staffing during peak times and holidays, enhancing customer service and operational efficiency.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
Baker
Woolworths Limited
Glenfield, Auckland
11.2016 - 03.2018
- Baked diverse goods, ensuring consistent quality and freshness.
- Operated ovens and mixers, maintaining safety and operational standards for optimal output.
- Kept workstations clean, complying with hygiene regulations to promote a safe baking environment.
Education
International Diploma in Food Preparation And Cookery -
Cornell Institute of Business And Technology
08-2018
Skills
- Quality control
- Quality testing and assurance
- Production scheduling
- Schedule planning
- Customer service
- Staff training
- Time management
- Attention to detail
- Multitasking and organization
- Cost control
- Excellent math skills
- Creative problem solving
- Professional telephone manner
Affiliations
- Playing the violin
swimming
singing
Accomplishments
- Awarded Gold medal for 2018 New Zealand National Chef competition
- Awarded Gold medal for 2018 New Zealand regional Chef competition
Timeline
Baker
Woolworths Limited
03.2023 - Current
Bakery Department Manager
Woolworths Limited
03.2020 - 01.2023
Bakery Department Manager
Woolworths Limited
03.2018 - 03.2018
Baker
Woolworths Limited
11.2016 - 03.2018
International Diploma in Food Preparation And Cookery -
Cornell Institute of Business And Technology