Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
16
16
years of professional experience
Work History
Community Support Worker
Community Connections Supported Living Trust
10.2015 - Current
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Established trust-based relationships with clients through empathetic communication and active listening skills.
Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
Night Care Youth Worker
Oranga Tamariki - Ministry For Children
02.2008 - 04.2015
Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Contributed to development of individualized plans to support youth goal achievement.
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Education
Diploma in Social Work - Social Work
Whitireia Community Polytechnic
Porirua, NZ
02.2025
Certificate in Social Work - Social Work
Te Wananga O Aotearoa
Porirua, NZ
02.2003
Skills
Behavioral support
Disability Awareness
Transportation Assistance
Individualized support
Family engagement
Client Advocacy
Data Entry and Reporting
Recreational Activities
Life Skills Training
Health Promotion
Referees
Matt Sang : Community Connections Network Coordinator
Email : matt.sang@connections.org.nz
Mobile : +64297712338
Clem Lienard : Community Connections Lower Hutt Coordinator
Email : clem.lienard@connections.org.nz
Mobile : +6421459764
Peter Tia : Wellington City Mission Counsellor
Mobile : +640211372043
Timeline
Community Support Worker
Community Connections Supported Living Trust
10.2015 - Current
Night Care Youth Worker
Oranga Tamariki - Ministry For Children
02.2008 - 04.2015
Diploma in Social Work - Social Work
Whitireia Community Polytechnic
Certificate in Social Work - Social Work
Te Wananga O Aotearoa
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