Saki Omiya
New Windsor,AUK
Summary
Friendly and motivated customer service worker with 5 years of experience in Japanese and Italian restaurants in Japan. I enjoy communicating with customers and providing warm, attentive service to make their experience memorable. I have experience serving customers of all ages, recommending menu items based on their preferences, and working closely with team members to provide smooth service. Currently studying English in New Zealand and eager to bring my hospitality experience and Japanese background to a friendly café team.
Overview
2
2
Languages
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Waitstaff
Leone Marciano
Minatomirai, Yokohama, Japan
12.2023 - 04.2026
- Provided attentive and personalised customer service in a high-end restaurant.
- Focused on ensuring every customer had a positive experience and left the restaurant satisfied
- Worked closely with other staff to provide smooth and efficient service.
- Answered customers' questions about the menu and provided helpful information.
- Always maintained a friendly and positive attitude to provide welcoming customer service.
Waitstaff
Kijima
Kawasaki, Yokohama, Japan
08.2020 - 06.2022
- Adjusted communication style to suit different customers, including children and adults, at a restaurant often used for special celebrations.
- Supported families in creating memorable experiences during important celebrations and special occasions.
- Communicated effectively with team members to ensure smooth and efficient service.
Education
Bachelor of Arts - Psychology
Teikyo University
Hachouji, Tokyo 04.2023 - 08.2026
Skills
- Customer Service
- Teamwork
- Team Communication
- Working in a Busy Environment
- Friendly and Positive Attitude
- Attention to Customers' Needs
- Japanese: Native
- English: Currently studying
Languages
Japanese
First Language
English
Intermediate (B1)
B1
Visa status and Availability
- Student visa
- Work Rights: Eligible to work up to 25 hours per week
- Weekdays: Available after 2:00 pm, or after 7:00 pm depending on my language school schedule
- Weekends: Available from morning until closing
- Available to work until 9 January 2027
Timeline
Waitstaff
Leone Marciano
12.2023 - 04.2026
Bachelor of Arts - Psychology
Teikyo University
04.2023 - 08.2026
Waitstaff
Kijima
08.2020 - 06.2022