SAKSHI AHUJA
Christchurch
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
Languages
1
1
year of post-secondary education
Work History
Assistant Patrao
Nandos
10.2023 - Current
- Manage and monitor whole functioning of restaurant
- Managing budget and planning up selling promotions
- Assigning tasks to staff based on their competencies
- Identifying talent of team and groom them for future-role model roles
- Develop safe work environment for company
- Resolving customer complaints and follow up
- Ensuring customers are happy and satisfied
- Following business guidelines, procedures and policies
- Maintains Quality, Service and Cleanliness of company (QSC)
- Maintains daily week stock of company and track performance of business
- Making strategies to run and develop restaurant
- Always focused on Golden Rule of customer service i.e Customer Satisfaction.
Customer Service Representative
Tamaki Health
05.2022 - 09.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Court Registry Support Officer
MINISTRY OF JUSTICE
03.2022 - 05.2022
- Supporting judges and court registry officer
- Managing incoming and outgoing files
- Accounts Payable
- Data Entry
- Supporting jurors for trial hearing
- Providing timely and efficient customer service.
Assistant Restaurant Manager
CARL’S JR MANUKAU
03.2021 - 03.2022
- Manage and monitor the whole functioning of restaurant
- Recruiting, supervising and training staff
- Managing budget and planning up selling promotions
- Setting targets
- Controls inventory management and stock of the restaurant
- Generating roster for the employees
- Assigning tasks to the staff based on their competencies
- Identifying the talent of the team and groom them for future-role model roles
- Develop a safe work environment for the company
- Resolving customer complaints and follow up
- Ensuring customers are happy and satisfied
- Following business guidelines, procedures and policies
- Maintains the Quality, Service and Cleanliness of the company (QSC)
- Performs cash management and runs various reports
- Maintains daily week stock of the company and track the performance of the business
- Making strategies to run and develop the restaurant
- Always focused on the Golden Rule of customer service i.e Customer Satisfaction.
Shift Supervisor
CARL’S JR AUCKLAND AIRPORT
12.2020 - 03.2021
- Helping the manager to run the business smoothly as a back up
- Focused on the deadlines and daily targets
- Tasks to be finished in dedicated time
- Maintains the standard of the business
- Always a helping hand to my senior colleagues.
Star Member
CARL’S JR AUCKLAND AIRPORT
09.2018 - 12.2020
- Packing of the food with good representation
- Checking expiry dates of the products
- Focused on business class and first class presentation
- Look after heath and safety issues
- Tasks to be finished on the dedicated time
- Love to work in team to help each other out.
Skills
- Strong interpersonal skills, interact easily with people of all ages and culture
- Communicate clearly and professionally all time, in both written and verbal formats
- Dedicated team player, enjoy collaborating to achieve group goals
- Creative problem solver, able to think outside square to see all options
- Excellent time manager, always organized and able to prioritize
Personal And Professional Skills
- Strong communication skills.
- Self-motivated and hard worker.
- Can do attitude.
- Thrive on a challenge.
- Punctual and reliable.
- Able to do multitask when required.
- Passionate and enthusiastic.
References
Verbal reference are gladly supplied upon request
Hobbies and Interests
- Love to make new friends
- Love to travel a world and shopping
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
Level 7 Diploma - Diploma in Business Innovation
ICL Graduate Business School
Auckland 04.2018 - 08.2019
Timeline
Assistant Patrao
Nandos
10.2023 - Current
Customer Service Representative
Tamaki Health
05.2022 - 09.2023
Court Registry Support Officer
MINISTRY OF JUSTICE
03.2022 - 05.2022
Assistant Restaurant Manager
CARL’S JR MANUKAU
03.2021 - 03.2022
Shift Supervisor
CARL’S JR AUCKLAND AIRPORT
12.2020 - 03.2021
Star Member
CARL’S JR AUCKLAND AIRPORT
09.2018 - 12.2020
Level 7 Diploma - Diploma in Business Innovation
ICL Graduate Business School
04.2018 - 08.2019
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