Sakshi Chawla Gera
Auckland,New Zealand
Summary
Empathetic and student-focused professional with 9+ years of diverse experience in education consulting, client advisory, customer service, and international relationship management. Skilled in guiding individuals toward academic and career goals, managing support services, and fostering inclusive engagement. Proven ability to work in multicultural environments and collaborate with academic institutions and students to support their learning journey. Tech-savvy and process-oriented, seeking to contribute meaningfully as a Student Advisor at the University of Auckland.
Overview
13
13
years of professional experience
Work History
Pet Insurance Agent
PetnSur - Beneficial Insurance Ltd.
Auckland, NZ
04.2023 - Current
- - Provided clear and empathetic guidance to clients, resolving inquiries and maintaining accurate records.
- - Built long-term client relationships based on trust and proactive service.
Senior Learning Consultant
Great Learning
Gurgaon, India
12.2020 - 05.2021
- - Advised learners on academic and career advancement programs aligned with their goals.
- - Utilized CRM tools to manage leads, maintain contact pipelines, and provide support.
- - Maintained transparent communication to build trust and engagement with prospective students.
Sales Advisor
OmniTech
Auckland, NZ
05.2019 - 08.2020
- - Delivered consistent, high-quality service to a diverse clientele in a fast-paced environment.
International Sales & Business Development Executive
Sewing Style
New Delhi, India
04.2016 - 02.2019
- - Handled B2B sales, client management, and cross-border communications.
Corporate Relationship Manager - International Affairs
Jagan Institute of Management Studies (JIMS)
New Delhi, India
05.2015 - 10.2015
- - Coordinated cross-border institutional activities, including student exchange and academic collaborations.
- - Built and maintained dashboards and reports to support international program goals.
- - Liaised with students and faculty to support global academic engagement.
Executive - International Media Sales
G+J MaXposure Media Group
New Delhi, India
03.2013 - 07.2014
- - Managed international campaigns, built professional networks, and delivered performance reports.
Education
Master of Applied Management -
Otago Polytechnic
01.2020
Master of International Business - undefined
Amity University
01.2013
B.B.A. (Executive) - undefined
RNIS College, GJU Hisar
01.2010
Class XII & X (CBSE) - undefined
D.A.V. Public School
01.2006
Skills
- - Microsoft Office Suite: Excel, Word, Outlook
- - CRM tools, POS Systems, Email Communication
Languages
- English - Fluent
- Hindi - Native
Core Competencies
- - Student-Centred Support & Advising
- - Academic & Career Guidance
- - Multicultural Communication
- - Tertiary Administration & Coordination
- - CRM & Information Management
- - Confidentiality & Empathy
- - Interpersonal & Conflict Resolution Skills
Timeline
Pet Insurance Agent
PetnSur - Beneficial Insurance Ltd.
04.2023 - Current
Senior Learning Consultant
Great Learning
12.2020 - 05.2021
Sales Advisor
OmniTech
05.2019 - 08.2020
International Sales & Business Development Executive
Sewing Style
04.2016 - 02.2019
Corporate Relationship Manager - International Affairs
Jagan Institute of Management Studies (JIMS)
05.2015 - 10.2015
Executive - International Media Sales
G+J MaXposure Media Group
03.2013 - 07.2014
Master of International Business - undefined
Amity University
B.B.A. (Executive) - undefined
RNIS College, GJU Hisar
Class XII & X (CBSE) - undefined
D.A.V. Public School
Master of Applied Management -
Otago Polytechnic