Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Salailua Taoa

Auckland,AUK

Summary

Detail-oriented office assistant with strong skills in document management, data entry, and customer service. Proven track record in loan processing and maintaining organized filing systems to enhance office productivity. Organized and proactive office assistant with expertise in data entry and document management. Known for delivering high-quality customer service and streamlining administrative tasks to support team efficiency and client satisfaction. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

4
4
years of professional experience

Work History

Office Assistant

Development bank of Tuvalu
Funafuti, Funafuti, Tuvalu
03.2020 - 08.2024
  • Managed office supplies and maintained inventory for efficient operations.
  • Assisted in processing loan applications and documentation for clients.
  • Responded to customer inquiries, providing information on banking services.
  • Maintained office equipment, ensuring functionality and addressing issues promptly.
  • Collaborated with team members to improve administrative processes and workflows.
  • Conducted data entry tasks, ensuring accuracy in client information systems.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.

Education

International Cert Leadership & Organization

Cambridge International College
Funafuti, Tuvalu
05-2021

High School Diploma -

Cambridge International College
Funafuti, Tuvalu
03-2021

Certificate IV in Office Management

University of The South Pacific
Funafuti, Tuvalu
12-2019

Certificate of Completion Customer Services

Servicepro International Tourism And Hospitality
Funafuti, Tuvalu
07-2019

Cert in Food Safety, Hygiene And Food Handling

Servicepro International Tourism And Hospitality
Funafuti, Tuvalu
07-2019

Certificate 4 Record Keeping in Management System

Lauanu Competency Base Learning Unit
Tuvalu
12-2017

BBA - BACCALAUREATE IN MANAGEMENT & ADMINISTRATION

Cambridge International Colledge
Funafuti, Tuvalu

Skills

  • Office administration
  • Document management
  • Customer service
  • Data entry
  • Office equipment maintenance
  • Loan processing
  • File maintenance
  • Clerical support
  • Team collaboration
  • Team bonding
  • Flexibility
  • Business administration
  • Filing and data archiving

Languages

English
Professional
Tuvalu
Professional

References

References available upon request.

Timeline

Office Assistant

Development bank of Tuvalu
03.2020 - 08.2024

International Cert Leadership & Organization

Cambridge International College

High School Diploma -

Cambridge International College

Certificate IV in Office Management

University of The South Pacific

Certificate of Completion Customer Services

Servicepro International Tourism And Hospitality

Cert in Food Safety, Hygiene And Food Handling

Servicepro International Tourism And Hospitality

Certificate 4 Record Keeping in Management System

Lauanu Competency Base Learning Unit

BBA - BACCALAUREATE IN MANAGEMENT & ADMINISTRATION

Cambridge International Colledge

Similar Profiles

CREATE PROFILE
Salailua Taoa