Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
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Sala Salamaua Misi

Sala Salamaua Misi

Waitakere City,AUK

Summary

I am honest and a hard working person seeking a position as a Customer Services Representative .I am reliable person and friendly .I am looking for new role that's allow me to willing to learn new things and to prove that I have the skills and attitude to progress in any career . I am fast learner and I love to help people .

Overview

17
17
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Assembly Worker

Apex Valves
Rosebank Rd Avondale , AUK
11.2018 - Current
  • Applied blank labels to devices, packaged and sealed items before sending for quality review.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Bakery Assistant

Lincoln Bakery
Bruce McLaren Rd Auckland , AUK
06.2018 - 12.2018
  • Washed dishes and sanitized prep area at end of each shift.
  • Followed production chart to keep hot, fresh products available daily.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Delicatessen Assistant

PAK'nSave Alderman Drive Henderson
Waitakere City, AUK
11.2015 - 12.2017
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate.

Kitchen Hand

ESS Compass Group
Devonport, AUK
10.2012 - 10.2015
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Room Service Attendant

Sebel Hotel
Auckland City , AUK
01.2010 - 11.2012
  • Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
  • Garnished completed orders and arranged foods to please customers.
  • Prepared special services for guests such as honeymoon and other romantic packages.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Coffee Barista

BP Petrol Station
Larnoch Rd Henderson , AUK
04.2007 - 10.2009
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Officer Clerk

Aggies Grey Hotel
Samoan, Samao
11.1997 - 12.1999
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma -

Church College in Samoan
Samoan
04.2001 -

English-as-a-Second-Language Education

Unitech of New Zealand
Auckland, AUK
02.2009 - 09.2010

Certificate in Reception & Support Office - Certificate in Reception & Support Office

The Career Academy
Online Career Academy .co.nz
10.2022 - Current

Skills

Product testing

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Interests

I am active person love to join to the community exercise in my free time I am also involve in organizing fundraised for our youth activities sports day and gathering Youth programed also conducted every Sunday

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Certificate in Reception & Support Office - Certificate in Reception & Support Office

The Career Academy
10.2022 - Current

Assembly Worker

Apex Valves
11.2018 - Current

Bakery Assistant

Lincoln Bakery
06.2018 - 12.2018

Delicatessen Assistant

PAK'nSave Alderman Drive Henderson
11.2015 - 12.2017

Kitchen Hand

ESS Compass Group
10.2012 - 10.2015

Room Service Attendant

Sebel Hotel
01.2010 - 11.2012

English-as-a-Second-Language Education

Unitech of New Zealand
02.2009 - 09.2010

Coffee Barista

BP Petrol Station
04.2007 - 10.2009

High School Diploma -

Church College in Samoan
04.2001 -

Officer Clerk

Aggies Grey Hotel
11.1997 - 12.1999

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