Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Sally Symes

Napier

Summary

I am an excellent communicator who can interface with all stakeholders internally and externally of a business as I have experience with many facets of company activities, not just accounting and pride myself on my relationship building ability. I also have a diverse business background which includes sales, manufacturing. export, import logistics,and accounts experience which assists me to relate to others needs.

I am also a seasoned accounting support professional with proven skills in managing routine and complex business accounting needs.

I am a customer focused and flexible finance assistant with both organizational and planning skills who can meet deadlines and prioritize work as required.

I am proficient in excel, google sheets, Xero and sections of netsuite. I have also worked with Microsoft office, Google , DEAR and Unleashed logistic systems in the past.

I have a proven history of efficiency, problem solving and detail-oriented work all carried out with a supportive and inquisitive attitude

Overview

12
12
years of professional experience

Work History

Financial Assistant

Fingermark Ltd
01.2020 - Current


  • Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
  • Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
  • Supported with fiscal closings, budget allocation and daily business operations.
  • Reconciled statements and accounts and resolved variances.
  • Pitched in to assist with special projects and additional tasks.
  • Observed strict confidentiality rules to maintain data integrity and protect clients.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Increased financial accuracy by diligently maintaining and updating financial records.
  • Assisted in the preparation of monthly financial statements, contributing to a more organized system.

Manager- Juice Division

Self Employed
04.2019 - 07.2020
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced company productivity by satisfaction and y resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery with manufacturing concerns.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Designed product with the guidance of a qualified professional

Operations Manager

NZ Natural Juice
03.2012 - 11.2018
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Assisted in the preparation of monthly financial statements, contributing to a more organized system.
  • Maintained accounts on a daily basis

Education

Diploma in International Trade - Diploma in International Trade

New Zealand School of Export
Massey University (on Line)
12.2012

Skills

  • Accounting
  • Bank Reconciliation
  • Budget Development
  • Payroll Processing
  • Customer Service
  • Cost accounting
  • Payroll Administration
  • Office Administration
  • Microsoft Excel proficiency
  • Process Improvement
  • Accounts receivable management
  • Relationship Building
  • Invoice Processing
  • Debt Collection Strategies
  • Credit Control Techniques
  • Cash Flow Forecasting
  • Accounts Payable
  • Cash Management
  • Cost Control
  • Data Entry
  • Coaching and training
  • Payment posting
  • Accounts Receivable
  • Telephone Etiquette
  • Inventory Management
  • Purchase Orders
  • Account Reconciliation
  • Active Listening
  • Bank Statement Reconciliation
  • Adaptability
  • Invoice Management
  • Supply Requisition
  • Inventory Tracking
  • Microsoft Excel
  • Cash Flow Management
  • Customer Relations
  • Multitasking Abilities

Timeline

Financial Assistant

Fingermark Ltd
01.2020 - Current

Manager- Juice Division

Self Employed
04.2019 - 07.2020

Operations Manager

NZ Natural Juice
03.2012 - 11.2018

Diploma in International Trade - Diploma in International Trade

New Zealand School of Export

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Sally Symes