Summary
Overview
Work History
Skills
Affiliations
Certification
Timeline
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Sallyanne Goldfinch

Karaka,AUK

Summary

Personable professional with a track record of delivering exemplary customer service. Remains calm and composed in busy work settings, contributing to company growth. Committed to meeting company needs with consistent and organized practices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

StreetWise Sian & Brock Nash
Pukekohe, South Auckland
04.2023 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Input orders into point of sale system and handled customer payments.

Agricultural Weed Sprayer

Counties Weed Control Ltd Self Employed 50/50
Karaka, South Auckland
11.2022 - Current
  • Practiced good safety habits and maintained clean and safe work environment.
  • Maintained accurate records of chemical use, areas sprayed, and other related tasks.
  • Assessed the size and scope of each job before beginning work.
  • Utilized appropriate safety precautions when working with chemicals or operating sprayers.
  • Monitored weather conditions to ensure safe application of herbicides.
  • Calibrated sprayers to ensure proper coverage and accuracy of applications.
  • Determined optimal timing for application of herbicides in order to maximize effectiveness.
  • Inspected sites prior to treatment to identify existing weeds and determine best methods for control.
  • Identified potential hazards such as power lines, bodies of water, sensitive plants., before beginning spraying activities.
  • Ensured that all regulations regarding the use of chemicals were followed at all times.

Shift Manager

McDonalds Papakura
Karaka, South Auckland
03.2020 - 03.2023
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Resolved conflicts between staff members in a professional manner.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Upheld company standards and compliance requirements for operations.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Stocked workstations with supplies such as cups, lids, syrups and sauces.
  • Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
  • Greeted customers and took orders in a friendly and professional manner.
  • Followed all health and safety regulations while preparing food items.
  • Weighed out portions of coffee beans for grinding according to recipes.
  • Maintained cleanliness of cafe area including counters, tables and floors.

Childcare Assistant

Papakura Leisure Centre
Papakura, South Auckland
02.2019 - 03.2020
  • Promoted physical activity by encouraging outdoor playtime activities like sports and games.
  • Assisted in meal preparation including preparing snacks and drinks.
  • Enforced rules to teach good manners and maintain safe environment.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Provided first aid and medication as needed, adhering to health and safety protocols.
  • Maintained safe play environment.

Security Officer

Secureflight
Auckland, Auckland
01.2018 - 02.2019
  • Checked for safety hazards and took corrective action when necessary.
  • Guarded restricted areas to prevent unauthorized entry.
  • Verified photo IDs and tickets to allow guests passage.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Searched bags manually to identify prohibited items and contraband.
  • Conducted security checks of passengers and their baggage, ensuring compliance with TSA regulations.
  • Provided assistance to travelers during check-in, boarding, and disembarkation processes.
  • Enforced airport rules, policies, and regulations related to passenger screening procedures.
  • Performed thorough searches of aircraft cabins prior to take off.
  • Identified prohibited items in checked luggage using advanced scanning technologies.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.

Skills

  • Up-selling
  • Coffee expertise
  • Espresso machine operation
  • POS Systems
  • Cash Handling
  • Cash Register Operation
  • Coffee brewing
  • Exceptional customer service
  • Team Player
  • Order Taking
  • Speedy and efficient
  • Opening and closing duties

Affiliations

  • Gym focused
  • Keeping an active lifestyle
  • Walks and hikes with family and our family dog
  • Travelling
  • Gardening
  • Quality time with family and friends
  • Watching movies
  • Holiday drives

Certification

  • Certificate in Small Business Management
  • Certificate in Food & Beverage with a Strand in Cafe Service Level 3
  • Certificate in Food and Beverage with a Strand of Quick Service Restaurants Services Level 4
  • Certificate in Security Level 2

Timeline

Barista

StreetWise Sian & Brock Nash
04.2023 - Current

Agricultural Weed Sprayer

Counties Weed Control Ltd Self Employed 50/50
11.2022 - Current

Shift Manager

McDonalds Papakura
03.2020 - 03.2023

Childcare Assistant

Papakura Leisure Centre
02.2019 - 03.2020

Security Officer

Secureflight
01.2018 - 02.2019
Sallyanne Goldfinch