Salu Tomy Kurian Kinattukara
Henderson
Summary
Senior Business Analyst with 14+ years of experience in requirements gathering, process optimization, and enterprise system integration within global financial services. Extensive background producing Business Requirement Documents (BRDs), Functional Specifications (FSDs), use cases, and user stories to drive enterprise-scale projects. Skilled in stakeholder management, Agile/Scrum delivery, User Acceptance Testing (UAT), data governance, and compliance systems. Recognized for improving data quality, reducing operational costs, and driving enterprise adoption across platforms used by thousands of global users. Adept at aligning technical teams and business stakeholders to deliver measurable business outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Content Infrastructure Owner-Sr Business Analyst
London Stock Exchange Group (LSEG), Bangalore
02.2023 - 09.2024
- Gathered, analyzed, and documented requirements from 20+ global stakeholders for content infrastructure and credential management tools.
- Produced 40+ BRDs, 150+ user stories, and workflow diagrams to define system integrations, data workflows, and functional specifications.
- Conducted impact analysis, feasibility studies, and cost-benefit assessments, ensuring solution fit with business objectives.
- Partnered with content managers and data providers to define enhancements, address rights issues, and improve data sourcing.
- Designed and executed 150+ UAT test cases, achieving 95% defect resolution pre-release.
- Streamlined requirement-to-delivery workflows with Agile methods, reducing rework and improving sprint efficiency.
- Key Achievements:
- Reduced vendor costs by ~$2M annually by consolidating data sources.
- Increased platform adoption and user engagement by 20% through UX-focused requirement enhancements.
- Accelerated release cycles by 15% by optimizing backlog refinement and requirements documentation.
Senior Business Analyst – Core Vehicle Master (CVM)
Refinitiv, Bangalore
03.2017 - 01.2023
- Partnered with 15+ global business units across trading, compliance, and reference data operations to gather, document, and prioritize system requirements.
- Authored 50+ BRDs, 300+ user stories, and process flows (Visio, Lucidchart) to align business objectives with technology delivery.
- Facilitated backlog grooming, sprint planning, and daily stand-ups, ensuring Agile teams met sprint commitments.
- Defined UAT strategy and managed 200+ test cases with 95% resolution before deployment.
- Developed standardized onboarding workflows, reducing onboarding time by 30% for new content sources.
- Key Achievements:
- Reduced production defects by 25%, saving ~$1.5M annually in processing costs.
- Lowered production defects by 25% through improved requirements validation and UAT governance.
- Enhanced compliance and audit readiness by implementing standardized data documentation practices.
Senior Business Analyst / Scrum Master
Thomson Reuters, Bangalore
08.2015 - 02.2017
- Conducted requirements workshops and authored 20+ BRDs, FSDs, and use cases for enterprise data integration and reporting projects.
- Modeled workflows (UML, process maps) to document end-to-end processes and identify optimization opportunities.
- Managed product backlog in JIRA, facilitated Agile ceremonies, and coordinated with stakeholders to prioritize features.
- Defined and executed UAT plans (100+ cases), resolving 95% of defects prior to release.
- Mentored junior business analysts on requirements gathering, documentation standards, and stakeholder engagement.
- Key Achievements:
- Delivered 95% of projects on-time across multiple releases by improving requirements traceability.
- Reduced requirement-to-delivery cycle time by 20%, accelerating system enhancements.
- Strengthened stakeholder engagement across APAC and EMEA, reducing rework and improving approvals.
Senior Business Analyst / Business Analyst
Reuters, Bangalore
04.2007 - 07.2014
- Collaborated with distributed teams in Bangalore, Beijing, and Gdynia to elicit requirements, document workflows, and create UML diagrams.
- Produced comprehensive BRDs, FSDs, and Use Case Specifications to support development of financial content tools.
- Led UAT, functional testing, and system integration testing with 98% compliance to release timelines.
- Partnered with technology teams to develop automation and reference data solutions improving scalability and compliance.
- Key Achievements:
- Defined requirements for KATE Automation Tool, reducing manual effort by 40% and improving SLA adherence to 98%.
- Delivered requirements for CVM reference data platform, reducing duplication by 25% and strengthening compliance.
- Documented Optimus Repository of 320K+ sources, streamlining governance and reducing redundancy.
Education
Master of Commerce -
University of Kerala
Bachelor of Commerce - undefined
University of Kerala
Skills
- Business Requirements Elicitation & Documentation (BRD, FSD, User Stories, Use Cases)
- Business Process Analysis & Optimization (BPM, UML, Workflow Modeling)
- Stakeholder Engagement & Cross-Functional Collaboration (Global Teams)
- User Acceptance Testing (UAT), Test Case Design & Defect Management
- Agile / Scrum, Product Backlog Management, Sprint Planning
- Data Analysis, SQL, Data Governance & Compliance Systems
- Enterprise Financial Content Platforms (Refinitiv, LSEG, Thomson Reuters)
- Risk Assessment, Cost-Benefit Analysis, and Change Management
- Tools: JIRA, Confluence, ServiceNow, Salesforce, Figma, MS Visio, Lucidchart, MS Project
Certification
- Advanced Certified ScrumMaster (A-CSM) – Scrum Alliance
- Certified Scrum Master (CSM) – Scrum Alliance
- Certified SAFe Product Owner / Product Manager (SAFe POPM)
- Certification in Technical Writing & Requirement Gathering – IIL
Timeline
Content Infrastructure Owner-Sr Business Analyst
London Stock Exchange Group (LSEG), Bangalore
02.2023 - 09.2024
Senior Business Analyst – Core Vehicle Master (CVM)
Refinitiv, Bangalore
03.2017 - 01.2023
Senior Business Analyst / Scrum Master
Thomson Reuters, Bangalore
08.2015 - 02.2017
Senior Business Analyst / Business Analyst
Reuters, Bangalore
04.2007 - 07.2014
Bachelor of Commerce - undefined
University of Kerala
Master of Commerce -
University of Kerala