Sam Edgar
Masterton,Masterton
Summary
Driven by a strong customer service focus and decision-making capabilities, I excelled at Spark NZ, achieving top 10 national sales and consistently leading in-store sales. My experience spans from enhancing team culture to driving KPIs, showcasing my ability to blend skills like sales strategy with other skills like employee training for impactful results.
Overview
6
6
years of professional experience
Work History
Shift Lead
Spark NZ
Masterton, WGN
08.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Performed invoice checking for QA Standards.
- Oversaw KPI's and made sure the team were achieving them
Salesperson
Spark NZ
Masterton, WGN
08.2020 - 08.2022
- Worked to build relationships with customers both consumer and business and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Achieved top 10 Sales in the country last year
- Consistently top Sales in the store even as shift lead
Sales Assistant
Stihl Shop/Wellington Bbqs and Fire
Wellington, WGN
02.2018 - 02.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Sold High end Spa/Fire places and after sales service
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
St Thomas of Canterbury College
Christchurch, NZSkills
- Decision-making capabilities
- Customer service focus
- Employee Training
- KPI driven motivation
- Create a good culture within the team
- Strive to make sales
Technology
Been a massive fan of anything technology has helped me develop sales skills that would help with this role, It also allows me to transtiton those skills to other departments
Timeline
Shift Lead
Spark NZ
08.2022 - Current
Salesperson
Spark NZ
08.2020 - 08.2022
Sales Assistant
Stihl Shop/Wellington Bbqs and Fire
02.2018 - 02.2020
St Thomas of Canterbury College