Sam Lau
Wellington,Lower Hutt
Summary
Proven Sales Associate with a track record at Employer, adept in customer service and cash handling. Excelled in creating positive customer experiences, enhancing store visual appeal, and efficiently managing financial transactions. Demonstrated exceptional teamwork, problem-solving abilities, and a commitment to excellence, significantly contributing to repeat business and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Employer
Lower Hutt
08.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
NCEA Level 3 -
Hutt Valley High School
Lower Hutt, WGN09.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Problem-Solving
- Excellent people skills
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Sales Associate
Employer
08.2022 - 04.2024
NCEA Level 3 -
Hutt Valley High School