Motivated student working toward BBL and BA in Laws and Politics. Experience in Health and Safety and Customer Service.
Overview
7
7
years of professional experience
Work History
Multi Role Customer Service Rep
Rental Cars 24/7
11.2023 - 02.2024
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Operated all aspects of the day to day running of the business. Including a solo shift in the evenings.
Examples of what I would do are picking up the customer from the airport, operating the system to deliver them there rental car in a timely manner and dealt with any questions or concern with insurance.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Knife Hand and Delivery Driver
Neat Meat
11.2022 - 02.2023
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Loaded truck and properly secured items to prevent damage for deliveries.
Labourer
QTP Labour
11.2021 - 02.2022
Quickly learned new skills and applied them to daily tasks.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Majority of work health and safety focused
Worked a range of roles (Labourer, Traffic control, Landscaping and odd jobs)
Checkout Operator
Pak N Save
05.2017 - 12.2020
Helped customers complete purchases, locate items and join reward programs.
Operated and closed out drawers with high accuracy to maintain balanced registers.
Mentored new team members on Pak n' Save system operation, customer service strategies and sales goals.
Checked identification for proof-of-age for alcohol and tobacco sales.