Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam McLean

Queenstown,New Zealand

Summary

Motivated student working toward BBL and BA in Laws and Politics. Experience in Health and Safety and Customer Service.

Overview

7
7
years of professional experience

Work History

Multi Role Customer Service Rep

Rental Cars 24/7
11.2023 - 02.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Operated all aspects of the day to day running of the business. Including a solo shift in the evenings.
  • Examples of what I would do are picking up the customer from the airport, operating the system to deliver them there rental car in a timely manner and dealt with any questions or concern with insurance.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Knife Hand and Delivery Driver

Neat Meat
11.2022 - 02.2023
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Labourer

QTP Labour
11.2021 - 02.2022
  • Quickly learned new skills and applied them to daily tasks.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Majority of work health and safety focused
  • Worked a range of roles (Labourer, Traffic control, Landscaping and odd jobs)

Checkout Operator

Pak N Save
05.2017 - 12.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Mentored new team members on Pak n' Save system operation, customer service strategies and sales goals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

Bachelor of Arts - Law And Politics

University of Otago
Dunedin, OTA

Wakatipu High School
Queenstown, OTA

Skills

  • Dependable and Responsible
  • PPE Compliance
  • Customer Service
  • Health and Safety

Timeline

Multi Role Customer Service Rep

Rental Cars 24/7
11.2023 - 02.2024

Knife Hand and Delivery Driver

Neat Meat
11.2022 - 02.2023

Labourer

QTP Labour
11.2021 - 02.2022

Checkout Operator

Pak N Save
05.2017 - 12.2020

Bachelor of Arts - Law And Politics

University of Otago

Wakatipu High School
Sam McLean