Hi, I’m
Sam Sharma
Wellington
Summary
Profile
Driven Business Development Manager/Account manager exceeding customer expectations. Provided knowledge and effective communication to increase customer satisfaction. Have a strong background in team development and a solid reputation for increasing sales and driving customer satisfaction.
Overview
22
years of professional experience
Work History
GrabOneWellington, Wellington
Business Development Manager/Account Manager
06.2022 - Current
Job overview
- Proactively source, promote and sell GrabOne advertising products and services as the first-choice advertising solution to all prospective customers by diagnosing business needs, presenting and recommending ideas and solutions that are creative and innovative and reflect merchants business needs and requirements
- Strategically grow key merchants/accounts and implement growth strategies Proactively support the GrabOne team in identifying and converting new revenue and cross-advertising opportunities Pay attention to market trends, opportunities, and competitor activity for products relevant to assigned categories
- Review category results including, traffic, revenue, and conversion to ensure deals are appealing to the market, accurately represented, and leading the business toward growth
- Build strong relationships with merchants based on integrity, mutual respect, and delivering on common objectives
- Work collaboratively with team members and other key stakeholders in GrabOne and the wider Global
- Marketplace business to effectively grow the category portfolio.
Armstrong Motor Group
Sales executive
01.2019 - 01.2020
Job overview
- Produced communication strategies to meet clients
- KPI’s
- Paid close attention to customers concerns and addressed their queries and achieved an exceptional level of customer service
- Increased retention by helping customers sign up for buying extras accessories and closing the sales at a consistent rate
- Provided exceptional customer service to new and long- standing customers resolved their concerns and developed satisfactory solutions.
Toyota
Sales consultant
01.2018 - 01.2019
Job overview
- Increased retention by helping customers sign up for buying extras accessories and closing the sales at a consistent rate
- Produced communication strategies to meet clients
- KPI’s
- Provided exceptional customer service to new and long- standing customers resolved their concerns and developed satisfactory solutions
- Paid close attention to customers concerns and addressed their queries and achieved an exceptional level of customer service.
Big Save Furniture
Sales Training Manager, Consultant
01.2015 - 01.2018
Job overview
- Arranged displays with stocked products to direct customer attention to specific items
- Consistently met or exceeded sales targets through excellent communication and people skills
- Resolved conflicts calmly using exceptional critical thinking skills
- Weekly communication with the customers to update them with their product
- Resolved conflicts calmly using exceptional critical thinking skills
- Arrange finance options for customers with the needs possible
Meridian Energy
Business account
manager
06.2001 - 10.2001
Job overview
- Look after business accounts Maintain a positive relationship between both parties for future business ventures
- Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work on my sales to ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Smith’s City
Sales consultant
Job overview
- Consistently met or exceeded sales targets through excellent communication and people skills
- Weekly communication with the customers to update them with their product
- Arrange finance options for customers with the needs possible Resolved conflicts calmly using exceptional critical thinking skills
- Arranged displays with stocked products to direct customer attention to specific items.
Education
Bachelor of commerce from management advanced
Skills
- Skills Customer service
- Team building
- Excellent communication
- Report writing
- Top Salesperson
- Relationship development
- Customer satisfaction
- Analytical Person
- Pipeline Management
- Client Consultations
- Sales Presentations
- Pipeline Development
- Lead Generation
- Decision Making
- Relationship Building
- Account Development
- Performance Goals
- Negotiations
Timeline
Business Development Manager/Account Manager
GrabOne
06.2022 - Current
Sales executive
Armstrong Motor Group
01.2019 - 01.2020
Sales consultant
Toyota
01.2018 - 01.2019
Sales Training Manager, Consultant
Big Save Furniture
01.2015 - 01.2018
Business account manager
Meridian Energy
06.2001 - 10.2001
Sales consultant
Smith’s City
Bachelor of commerce from management advanced
References
References
Available upon request
References
References
Available upon request
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