Sam Smalley
Miranda,WKO
Summary
Versatile and results-driven professional with a diverse background in business development, customer service, operations management, and team leadership. Over the course of my career, I have honed strong communication, strategic planning, and problem-solving skills across multiple industries. As a Business Development Manager at Fast Connect, I have demonstrated my ability to drive sales, foster key relationships, and deliver exceptional customer service, all while developing innovative promotional campaigns and improving operational efficiencies.
In previous roles as a Bus Driver/Maintenance Operator and Chef, I developed a keen attention to detail, safety, and quality standards, while mastering the ability to manage multiple tasks under pressure. My experience as an Assistant Herd Manager on a dairy farm further sharpened my skills in managing daily operations, maintaining records, and ensuring the well-being of livestock. My diverse skill set, ranging from operational management to client-facing roles, allows me to adapt quickly and deliver exceptional results in any professional environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Manager
Fast Connect
03.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
Independent Contractor
Insight Marketing
10.2023 - 03.2024
- Planned and coordinated fundraising events.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Established strategic partnerships with local businesses to secure sponsorships and in-kind donations.
- Boosted fundraising revenue through effective grant writing and persuasive appeals to donors.
Plumber
Te Anau Plumbing
08.2021 - 06.2023
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
Bus Driver/Maintenance
Pursuit Collection
03.2019 - 08.2021
- Company Overview: Columbia Ice field AB Canada
- Completed daily vehicle inspections and reported any issues to supervisors
- Successfully managed multiple tasks such as collecting fares, assisting disabled passengers, and answering questions from passengers simultaneously
- Developed strong communication skills when providing directions or instructions over radio transmissions or public address systems
- Demonstrated commitment to safety by inspecting vehicles before each shift and reporting any issues immediately
- Acquired extensive knowledge of local geography as well as nearby attractions for informational purposes
- Maintained detailed records of bus maintenance and repairs
- Experienced in performing pre-trip inspections on buses to ensure safety of passengers
- Columbia Ice field AB Canada
Maintenance/Park Operator
Manning Park Resort
04.2018 - 03.2019
- Company Overview: BC
- Managed daily operations of park, including maintenance and safety protocols
- Collaborated closely with other departments to ensure smooth operations of the park
- Utilized strong communication skills when interacting with guests or staff members
- BC
Chef/Cook
Habit Foods
04.2017 - 03.2018
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
- Resolved conflicts between team members efficiently while ensuring a positive work environment
- Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer
- Developed relationships with vendors to source fresh produce, proteins and specialty items
- Trained and managed line cooks in the execution of all dishes
Assistant Herd Manager
Family Farm
04.2015 - 04.2017
- Regularly monitored milking parlor equipment performance and took corrective action when necessary
- Maintained accurate records regarding livestock movements, vaccinations, treatments and other activities
- Monitored herd health on a regular basis, diagnosing and treating illnesses or injuries as required
- Performed routine hoof trimming, dehorning, castrating, vaccinating and other husbandry tasks as needed
- Assisted with calving operations by providing assistance during labor or birthing process if required
- Worked closely with veterinarians to ensure timely implementation of preventative health measures
- Implemented proper nutrition programs for herds, utilizing feed rations that maximize milk production
Education
NCEA level 2 -
Central Southland College
Winton, Southland12.2014
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Team Collaboration
- Mentoring and Coaching
- Networking strength
References
References available upon request
Certification
- Class 1 New Zealand Drivers license
- Class 2 New Zealand Drivers license
- Class 1.2.3.4.5 and any bus Alberta CA
- Alberta CA Air Brakes Endorsement
- CASI level 1 Avalanche Technician
- Bronze Duke Of Edinburgh
- Silver Duke Of Edinburgh
- Sales Excellence Award
- St Johns level 3 First Aid
Timeline
Business Development Manager
Fast Connect
03.2024 - Current
Independent Contractor
Insight Marketing
10.2023 - 03.2024
Plumber
Te Anau Plumbing
08.2021 - 06.2023
Bus Driver/Maintenance
Pursuit Collection
03.2019 - 08.2021
Maintenance/Park Operator
Manning Park Resort
04.2018 - 03.2019
Chef/Cook
Habit Foods
04.2017 - 03.2018
Assistant Herd Manager
Family Farm
04.2015 - 04.2017
NCEA level 2 -
Central Southland College
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