Sam Wara
MANUREWA,AUK
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Very dependable and can count on when needed.
Overview
5
5
years of professional experience
Work History
Freight Officer
New Zealand Couriers
Penrose, Auckland
03.2024 - Current
- Managed complex emotional customer situations promptly and professionally.
- Assisted customers with inquiries regarding their orders or deliveries.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Maintained accurate records and documentation related to shipping activities.
- Prepared inventory for shipment by attaching tags and labels.
- Planned shipments according to customers' needs and specifications.
- Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date.
- File and lodge damage reports.
Logistics Administrator
Smart Express
St Johns, Auckland
02.2020 - 03.2022
- Handled and prioritized high call volumes and customer inquiries.
- Directed team activities by establishing task priorities and providing guidance.
- Coordinated delivery schedules with carriers and customers.
- Utilized software systems to track shipments and maintain records.
- Processed payments for freight charges in a timely manner.
- Resolved issues related to transportation delays or discrepancies between orders and deliveries.
Education
Bachelor Of Honors - Majoring In Mechatronics
Massey University
Palmerston North, NZ12-2025
NCEA LEVEL 1-3 -
Glendowie College
Glendowie, NZ12-2016
Skills
- Increasing efficiency and productivity
- Delivery inspection
- Warehousing and delivery
- Inspecting goods
- Overseeing deliveries
- Logistics analysis
- Safety practices
- Resolving problems
- Team oversight
- Reverse logistics
- Logistics software proficiency
- Documentation skills
- Complaint resolution
- High-energy attitude
- Computer proficiency
- Strong teamwork
- Email management
- Multi-task management
- Task prioritization
- Empathy and patience
- Critical thinking
- Multitasking and organization
References
Clayton Pinkney
Branch Manager, New Zealand Couriers
(027) 298 5952 / (09) 5263100
Sheila Kavea
Operations Control , New Zealand Couriers
(027) 583 0406
References
References available upon request.
Timeline
Freight Officer
New Zealand Couriers
03.2024 - Current
Logistics Administrator
Smart Express
02.2020 - 03.2022
Bachelor Of Honors - Majoring In Mechatronics
Massey University
NCEA LEVEL 1-3 -
Glendowie College
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