Samantha Baggott
Otorohanga
Summary
I am a driven and results-orientated professional with experience in sales, marketing and customer service. I am a highly organised and efficient individual whose thorough and precise approach has yielded excellent results in my field. I am committed to exceeding targets and ensuring success.
Recent achievements with my current employer include a company rebrand, a wider distribution region and recipient of awards received from the New Zealand Community Newspaper Association (CNA) for best Advertising Portfolio 2020 (during a Covid-19 pandemic), best Advertising Supplement 2021 and 2022.
Overview
22
22
years of professional experience
Work History
General Manager
King Country News
01.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Provide assistance with budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by mentoring staff on industry practices and company procedures.
- Effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Advertising Sales Manager
King Country News, Te Kuiti
01.2020 - Current
- Responsible for ensuring the sales, marketing and advertising activities and content is useful, relevant and trusted and reinforces relationships with advertisers, readers and the community.
- To provide leadership and management of staff, sales, marketing, advertising and social media platforms.
- Accountable for the business revenue results.
- Winners of CNA best advertising portfolio for 2020 during a Covid-19 pandemic.
- Winners of CNZ best advertising supplement 2021.
Advertising Sales Consultant
Waitomo News, Te Kuiti
01.2010 - 12.2019
- Responsible for delivering and exceeding monthly budget revenue expectations through advertising while relating to customers business through problem solving and solutions while fostering those relationships.
- Develop and provide print, digital and other initiatives as a means of engaging with and developing increasing value to advertisers.
- While in this role I was part of a team of three that won Best Advertising Portfolio for the CNA in 2014.
Pharmacy Retail Assistant (2IC)
Unichem Bains Pharmacy, Te Kuiti
11.2007 - 12.2009
- Responsible for the day to day running of the pharmacy which included ordering and processing of stock and ensuring customer service is prevalent every day.
Pharmacy Retail Assistant
Unichem Bains Pharmacy, Te Kuiti
03.2002 - 11.2007
- Responsible for all aspects of the frontline, greeting customers in person as well as over the phone.
- Offering advice with medications, natural therapy, supplements, and photography products.
- While employed in this position I oversaw the photography and Revlon departments while also studying to attain qualifications in natural supplements, makeup and skincare.
Education
Te Kuiti High School
03.2002
Te Kuiti Primary School
12.1997
Skills
Marketing – Print and social media platforms
Client Account Management
Time management
Team Leadership
New Business Development
Excellent Communication
Problem Solving
Working Independently
INTERESTS
I enjoy a health and active lifestyle with my whanau, supporting my kids with their sports and the beach.
REFERENCES
References available upon request
Timeline
General Manager
King Country News
01.2023 - Current
Advertising Sales Manager
King Country News, Te Kuiti
01.2020 - Current
Advertising Sales Consultant
Waitomo News, Te Kuiti
01.2010 - 12.2019
Pharmacy Retail Assistant (2IC)
Unichem Bains Pharmacy, Te Kuiti
11.2007 - 12.2009
Pharmacy Retail Assistant
Unichem Bains Pharmacy, Te Kuiti
03.2002 - 11.2007
Te Kuiti High School
Te Kuiti Primary School
Similar Profiles
Milla KatisMilla Katis
Customer Service Cashier at News KingCustomer Service Cashier at News King
Tamela VinsonTamela Vinson
Reporter/Editor at Sulphur Springs News-Telegram / Country WorldReporter/Editor at Sulphur Springs News-Telegram / Country World
Traci HatlingTraci Hatling
Reporter at Gold Mountain California News Media (formerly Gold Country MediaReporter at Gold Mountain California News Media (formerly Gold Country Media
Jennifer BoytJennifer Boyt
KJ Dirtbasters at Owner OperaterKJ Dirtbasters at Owner Operater
Heni HongaraHeni Hongara
Contact Center Representative at Genesis EnergyContact Center Representative at Genesis Energy